Women's Support Worker

Glasgow Council for the Voluntary Sector; Glasgow; On-site; GBP 22,000 - 30,000; Full time

Job summary

Glasgow Council for the Voluntary Sector seeks a Women’s Support Worker to provide one-to-one support to women affected by domestic abuse at WAVE in Glasgow. The role focuses on trauma-informed, empathetic support, safety planning, and outreach where needed.

You will work with other agencies, maintain confidential records, and promote women’s rights and autonomy. A minimum of two years’ relevant experience is required.

Qualifications

• Experience of supporting women or people affected by domestic abuse.
• Minimum 2 years experience in related role.
• Understanding of domestic abuse impact on families.
• Understanding feminist approaches to domestic abuse.
• Experience of providing one-to-one support.
• Ability to build positive, trusting relationships.

Responsibilities

• Provide person-centred, trauma-informed support to women affected by domestic abuse.
• Build trusting relationships with women.
• Provide practical and emotional support.
• Assist with housing, finances, benefits, safety and access to services.
• Support women to understand rights and options.
• Undertake safety planning and risk assessment.
• Provide outreach support where needed.
• Develop and facilitate group work and activities for women.
• Support a regular community drop-in service.
• Advocate and help access statutory and voluntary services.
• Collaborate with other agencies.
• Maintain confidential records and support monitoring/evaluation.
• Ensure safeguarding and professional boundaries.
• Contribute to service development from women's feedback.
• Promote WAVE's feminist understanding of domestic abuse.

Skills

Empathy

Trauma-informed

Active listening

Communication

Independence

Record-keeping

Tools

IT skills

Job description

Company: Glasgow Council for the Voluntary Sector

Contract: Fixed term 2 year with possible extension depending on funding

Location: WAVE, Eastend Glasgow.

About the role

As our Women’s Support Worker, you will play an important role in developing this new area of WAVE's work. You will provide one-to-one support to women affected by domestic abuse, helping women identify their needs, understand their options and access appropriate support and services.

• Providing person-centred, trauma-informed support to women affected by domestic abuse.
• Building trusting and supportive relationships with women.
• Providing practical and emotional support.
• Supporting women with issues including housing, finances, benefits, safety and access to other services.
• Supporting women to understand their rights and options.
• Undertaking safety planning and risk assessment in line with WAVE's policies and procedures.
• Providing outreach support where women are unable to attend WAVE's premises.
• Developing and facilitating group work and activities for women.
• Supporting a regular community drop-in service.
• Advocating for women and supporting them to access appropriate statutory and voluntary services.
• Working collaboratively with other agencies and community organisations.
• Maintaining accurate and confidential records and contributing to monitoring and evaluation requirements.
• Ensuring safeguarding, confidentiality and professional boundaries are maintained.
• Contributing to the development and improvement of WAVE's services by listening to women's experiences and feedback.
• Promoting WAVE's feminist understanding of domestic abuse and violence against women.

We are looking for someone who is empathetic, approachable, motivated and passionate about supporting women. You will need to be able to listen without judgement, understand the impact of domestic abuse and work in a way that respects women's choices and autonomy.

Essential Personal Criteria

• Experience of supporting women or people affected by domestic abuse, violence against women or other forms of trauma.
• (Minimum 2 years experience)
• An understanding of domestic abuse, its impact on women and families, and the barriers women can face when seeking support.
• An understanding of feminist approaches to domestic abuse.
• Experience of providing one-to-one support.
• The ability to build positive, trusting relationships.
• Excellent verbal and written communication skills.
• Good IT skills.
• The ability to maintain professional boundaries and confidentiality.
• Experience of partnership working and/or supporting people to access other services.
• Good organisational and record-keeping skills.
• A commitment to equality, inclusion and women's rights.
• The ability to work independently while also being part of a small, developing organisation.
• Current UK driving licence with access to a car.

Most importantly, we want someone who shares WAVE's values and commitment to listening to women, believing women and supporting women to make their own choices.