WMS Warehouse Ops Champion

HCL Technologies Limited; West Midlands; On-site; GBP 26,000 - 38,000; Full time

Job summary

HCL Technologies Limited is seeking experienced warehouse operations professionals with hands-on WMS knowledge to support implementations and ongoing optimization in a busy distribution environment. Ideal candidates will come from warehousing, 3PL, or fulfilment centres, able to train teams, run UAT, and translate operational needs into practical WMS inputs.

This role emphasizes practical warehousing know-how over IT background, with a focus on adoption, process improvement, and cross-functional

Qualifications

• Hands-on experience working within a warehouse or distribution environment.
• Practical experience using a Warehouse Management System (WMS) as part of daily warehouse activities.
• Strong understanding of warehouse operational processes.
• Experience as a WMS super user, key user, team leader, trainer, process lead, shift manager or similar role is highly desirable.

Responsibilities

• Act as a WMS super user / operational subject matter expert for warehouse processes.
• Support the implementation and adoption of WMS-related processes within warehouse operations.
• Translate operational requirements and challenges into clear inputs for WMS and implementation teams.
• Support warehouse process validation and identify gaps between system processes and operational requirements.
• Participate in WMS testing, including operational scenarios and end-to-end warehouse process validation.
• Support training and knowledge transfer for warehouse operators and other end users.
• Assist operational teams during implementation, go-live and stabilization activities.
• Support process improvement initiatives across inbound, inventory, replenishment, picking, packing, outbound and other relevant warehouse processes.
• Act as a bridge between warehouse operations and WMS/implementation teams.
• Help drive user adoption and effective use of WMS processes on the warehouse floor.

Skills

WMS experience

Warehouse ops

Team leadership

Process improvement

Job description

HCL Technologies Limited is seeking experienced warehouse operations professionals with hands-on WMS knowledge to support implementations and ongoing optimization in a busy distribution environment. Ideal candidates will come from warehousing, 3PL, or fulfilment centres, able to train teams, run UAT, and translate operational needs into practical WMS inputs.

This role emphasizes practical warehousing know-how over IT background, with a focus on adoption, process improvement, and cross-functional