Wintel Engineer

FalconSmartIT; Greater London; Presencial; GBP 54.000 - 72.000; A tiempo parcial

Descripción de la vacante

FalconSmartIT in Watford, UK seeks a Wintel Engineer on a 6-month FTC. You will design, build, and optimize Windows 11 images and handheld profiles; lead 3rd-line escalation for complex Windows issues from offshore; standardise Windows Server and client builds; and ensure strict change management.

Remote AD/GPO management and patch lifecycle execution are essential. You will document architectures and runbooks in Confluence and track deliverables in JIRA, collaborating with global teams and

Formación

• Experience imaging Windows 11 devices and managing handheld deployments.
• Strong knowledge of Active Directory and Group Policy Objects.
• Experience with patching lifecycle and change management processes.

Responsabilidades

• Lead design, build, and deployment of Windows 11 and handheld images using modern management tools.
• Provide 3rd-line escalation for complex Windows issues from offshore.
• Standardise Windows Server and client builds across environments.
• Adhere to formal change management for zero-impact deployments.
• Remotely manage and audit Active Directory and GPOs.
• Execute end-to-end patching lifecycle for Windows endpoints and servers.
• Maintain runbooks and architecture diagrams in Confluence; track deliverables in JIRA.

Conocimientos

Endpoint management

Windows 11

Active Directory

GPO

Patch management

Documentation

JIRA

Herramientas

Confluence

JIRA

Descripción del empleo

Job Title: Wintel Engineer

Job Location: Watford, UK

Job Type: Contract/FTC (6 months initially)

Job Description:

Roles and Responsibilities of the Wintel engineer

• SOTi Endpoint Management: Lead the remote design, build, and optimization of Windows 11 and Android (handheld) images and deployment profiles using modern management tools.
• 3rd-Line Escalation: Act as a senior technical point for complex Windows-related issues, performing deep-dive root cause analysis from an offshore location.
• Global Server & Client Builds: Standardise and automate Windows Server and client builds, ensuring parity across all environments.
• Rigorous Change Management: Navigate and strictly adhere to formal change management processes to ensure zero-impact deployments.
• Active Directory & GPO: Remotely manage and audit Active Directory (AD) and Group Policy Objects (GPOs) to maintain a secure user environment.
• Security Patching: Execute the end-to-end patching lifecycle for Windows endpoints and servers, ensuring 100% compliance across the estate.
• Collaborative Documentation: Maintain precise technical runbooks and architecture diagrams in Confluence and track all deliverables in JIRA.