Wine Store Flex Sales Associate (Evenings/Weekends)

Majestic Wine; Greater London; On-site; GBP 14,000 - 17,000; Part time

Benefits offered by this job

Up to 20% staff discount

Uniform provided

Retail Trust access with benefits

Job summary

Majestic Wine in London is seeking a Flex Sales Assistant to support store teams, drive sales, and deliver exceptional customer service across London stores. The role requires evenings and weekends, and a valid UK manual driving licence held for at least 12 months.

24 hours per week with flexible store coverage across London. You will help with day-to-day operations, stock delivery, and VIP customer engagement, while building wine knowledge and customer relationships.

Qualifications

• Excellent time-management, delegation and problem-solving skills.
• Ability to deliver exceptional customer experience.
• Self-motivated and able to work alone or in a team.
• Passion for wine and willingness to learn more.

Responsibilities

• Drive store performance by maximizing sales opportunities and supporting targets.
• Deliver outstanding customer service to foster loyalty and repeat purchases.
• Provide VIP concierge level service with product updates and tastings for customers.
• Share knowledge of our wine range and stories to enhance shopping experience.
• Maintain wine knowledge and pursue WSET qualification.
• Ensure the store looks presentable and well maintained.

Skills

Time management

Customer service

Teamwork

Communication

Wine knowledge

Driving licence

Education

WSET Level 2 (preferred)

Job description

Majestic Wine in London is seeking a Flex Sales Assistant to support store teams, drive sales, and deliver exceptional customer service across London stores. The role requires evenings and weekends, and a valid UK manual driving licence held for at least 12 months.

24 hours per week with flexible store coverage across London. You will help with day-to-day operations, stock delivery, and VIP customer engagement, while building wine knowledge and customer relationships.