Wine Sales Concierge – Evenings & Weekends

Majestic Wine; Southampton; On-site; GBP 7,900 - 8,300; Part time

Benefits offered by this job

Up to 20% staff discount

Career development opportunities

Uniform provided

Retail Trust access

Job summary

Majestic Wine in Southampton is seeking a dynamic Sales Assistant to support the store team with driving sales and day-to-day operations. You will deliver exceptional customer service and act as an ambassador for the store, helping customers discover wines and purchases.

You will work 12 hours per week, including evenings and weekends, with a full UK manual driving licence and a passion for wine. The role involves stock deliveries, merchandising, and ensuring the store remains welcoming and

Qualifications

• Excellent time-management, delegation and problem-solving skills.
• Ability to deliver exceptional customer experience and service to every customer.
• Self-motivated and able to work alone or in a team.
• Positive attitude with a willingness to learn and grow in wine knowledge.
• Hold a full UK manual driving licence for at least 12 months.

Responsibilities

• Support store team to drive sales performance and manage day-to-day operations.
• Deliver exceptional customer service and create a memorable shopping experience.
• Act as store ambassador, engaging customers with product knowledge and tastings.
• Assist with wine deliveries, merchandising and stock transfers.
• Drive sales opportunities by contacting customers and promoting events.

Skills

Time management

Customer service

Self-motivation

Teamwork

Problem solving

Communication

Wine knowledge

Full UK driving licence

Education

WSET Level 2

Job description

Majestic Wine in Southampton is seeking a dynamic Sales Assistant to support the store team with driving sales and day-to-day operations. You will deliver exceptional customer service and act as an ambassador for the store, helping customers discover wines and purchases.

You will work 12 hours per week, including evenings and weekends, with a full UK manual driving licence and a passion for wine. The role involves stock deliveries, merchandising, and ensuring the store remains welcoming and