Wine Retail Assistant Manager – Lead Growth & Tasting Events

Majestic Wines Warehouse Limited; Macclesfield; Hybride; GBP 25 000 - 33 000; Plein temps

Avantages offerts par ce poste

Staff discount

Performance bonus

Pension plan

Life Assurance (2x salary)

Uniform provided

Training and development

Résumé du poste

Majestic Wines Warehouse Limited is seeking an Assistant Manager in Macclesfield to support the Store Manager in daily operations and sales driving. You will lead a team to deliver an exceptional customer experience and develop your staff while maintaining high standards.

The role requires 44 hours per week, evenings and weekends, with a full UK manual driving licence. The salary offered is £29,080.48, in a role with strong progression and tasting counter responsibilities.

Qualifications

• Experience working in a fast-paced, target-driven retail or hospitality environment.
• Ability to deliver exceptional customer experience and service.
• Understanding of retail KPIs and ways to improve them.
• Ability to prioritise and solve problems under pressure.
• Strong communication and time management skills.
• Willingness to pursue WSET Level 2 and 3 qualifications.

Responsabilités

• Support Store Manager in driving sales performance and day-to-day operations.
• Own and coach team to deliver an outstanding shopping experience.
• Maximise KPI performance and drive improvements to exceed targets.
• Provide VIP customer service and build loyalty through updates and tastings.
• Share product knowledge and manage tasting counter events.
• Assist in recruitment, development and mentoring of junior staff.
• Maintain store appearance and safety compliance, escalating issues promptly.
• Contribute to store communications and regional updates.

Connaissances

Retail experience

Customer service

KPI awareness

Problem solving

Communication

WSET progression

Description du poste

Majestic Wines Warehouse Limited is seeking an Assistant Manager in Macclesfield to support the Store Manager in daily operations and sales driving. You will lead a team to deliver an exceptional customer experience and develop your staff while maintaining high standards.

The role requires 44 hours per week, evenings and weekends, with a full UK manual driving licence. The salary offered is £29,080.48, in a role with strong progression and tasting counter responsibilities.