Wide Format Service Engineer

Canon; Greater London; On-site; GBP 28,000 - 38,000; Full time

Job summary

Canon Wide Format Printer installation, service and repairs specialist sought in Greater London. Join a team focused on high-quality service and exceptional customer experiences.

Deliver first-time fixes, maintain adherence to standard procedures, and minimise returns through accurate diagnostics and efficient time management. A great opportunity to develop your career within a fast-paced service environment.

Responsibilities

• Carry out installation, service and repairs on Canon Wide Format Printers.
• Ensure adherence to standard call procedures and quality standards.
• Achieve a high first-time fix rate and minimise return rates to boost customer satisfaction and retention.

Job description

In this role you will be carrying out installation, service and repairs on a range of Canon Wide Format Printers. Ensuring adherence to standard call procedures and maintaining quality standards. Achieving a high first- time fix rate and minimum return rates, focused on customer satisfaction and retention by delivering an exceptional service experience.

The work is varied and so if you enjoy working in a fast-paced environment, being part of a team and have accurate and excellent time management skills, then this is a great opportunity to develop your career.