Wide Area Network and Cloud Engineer – AWS

AXA UK; Redhill; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading company in property casualty insurance is seeking a highly skilled Consulting Technology Engineer for their network team in Redhill. The role involves managing network connectivity services, focusing on design, deployment, and maintenance of WAN and cloud infrastructures. Candidates should have expertise in AWS, network management, and infrastructure automation, along with strong interpersonal skills. The position allows for hybrid work arrangements, with a competitive salary and comprehensive benefits package.

Benefits

Private Medical Insurance

Pension Contributions

25+ days holiday entitlement

Wellness Programme

Volunteer Encouragement

Qualifications

• Five years of experience in technology management.
• Proficiency in WAN, cloud networks, and automation tools required.
• Exceptional interpersonal and technical communication skills are essential.

Responsibilities

• Design and manage company's WAN, cloud, and on-prem networks.
• Provide third-level support for network issues.
• Collaborate with teams to improve network reliability and quality.

Skills

AWS

Automation

Network Management

Interpersonal Skills

Technical Communication

Education

Bachelor's degree in Computer Science or related field

Master's degree in Computer Science or related field

Tools

Terraform

Python

Cisco Switching/Routing

DataDog

Wireshark

Job description

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Target Openings

1

What Is the Opportunity?

We are seeking a highly skilled and motivated Consulting Technology Engineer with strong experience of AWS and Automation, specialising in design, deployment, maintenance and support of Travelers’ Wide Area Networks to join our network team in Redhill, Surrey.

As a consulting technology engineer, you will be responsible for managing network connectivity services for Travelers’ Wide Area Network backbone, SD-WAN environment, offshore and onshore field offices, cloud network infrastructure, inter-business and cloud exchange colocation connections and on prem workloads in UK & North America based data centers. Responsibility of the position will require the ability to design, configure, deploy, test, troubleshoot and maintain the network components with a focus on code-based management to support connectivity requirements for 30,000+ employees and business partners, deliver enhancements, support a cloud network foundation and provide hands on support in local UK-based data centers or offices as needed.

Operating as a Team Lead, under limited supervision, you will demonstrate a comprehensive understanding of the activities performed related to engineering support, installation and/or operations of infrastructure technologies. Plans at a tactical level and manages the effective use of technology resources for assigned projects and functions. May direct assigned project staff to design, develop and/or implement large, complex technology solutions supporting one or more business and/or technology area. Develops and implements appropriate solutions that may involve multiple platforms, databases, software/hardware technologies and tools. Facilitates and participates in the design and development of network topology, routing, switching and security solutions. Strong ability to multi-task in an environment of constantly changing priorities.

Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company’s discretion.

What Will You Do?

• Responsible for designing, engineering, analysis, configuration, and troubleshooting of the company’s WAN, cloud and on-prem network infrastructure and services. This includes switches, routers, firewalls, SD-WAN solution, WAN protocols, and dynamic routing.
• Design and implement network solutions in any of the following network environments to support a wide variety of business applications: Cloud VPNs, Global Wide Area Network, High Speed Core Network, Data Center fabric, Remote/Campus/Offshore offices, Internet/DMZ, Business to Business connections
• Maintain quality and reliability of our network service availability while developing innovative ways to manage the infrastructure and deliver network services with infrastructure as code principles
• Ensure a high level of availability for network services, monitoring existing hardware/software, network performance and provide prompt response to issues
• Provide smart-hands support for local network issues in and around London with periodic travel to UK field offices
• Provide third level support with troubleshooting issues affecting our network
• Build, leverage, and maintain alliances across technical and business communities to achieve efficient and effective results
• Collaborate with peers to proactively identify potential issues and areas of improvement in existing network environment
• Work with application areas and lines of business to provide technology solutions to support the business
• Gaining industry experience and exposure to seed new ideas with respect to the company’s best interests
• Contribute to research, evaluation and recommendations of new technologies or redesign of existing solutions
• Maintain detailed documentation for IT infrastructure
• Present findings, updates and recommendations to all levels of management, up to and including C level executives
• Ability to multi-task, prioritize work and manage projects within established budget objectives and customer priorities
• Ensure that industry best practices and methodologies are applied to design, deployment and operations of network infrastructure
• Responsible for establishing and managing to established quality control and security protocols
• Develop tactics and operational plans in alignment with strategic objectives for assigned technologies and projects.
• Drive the execution of departmental and corporate programs.
• Leverage infrastructure technology to develop and/or redesign technology solutions.
• Build, leverage, and maintain effective alliances across technical and business community.
• Interact with customers to achieve efficient, effective results.
• Multi-task, align to business priorities and production availability requirements.
• Perform as a technical expert within the service delivery organization (SDO) and consults across SDOs.
• Participate in on call rotation to provide 24/7 support
• Other duties as assigned

What Will Our Ideal Candidate Have?

• Experience in Technology preferred.
• Experience as a technical lead preferred.
• Advanced knowledge of infrastructure technologies such as Network, Database, Server, Storage etc. preferred.

Preferred Job Specific Technical Skills and Competencies

Experience designing, implementing and supporting the following network technology solutions:

• Native cloud services and connectivity in AWS and/or GCP required
• Proficiency in Wide area network connectivity, Data Center Networks and branch connectivity: Cisco Switching/Routing (Nexus/ASR/ISR), Firewalls & SD-WAN technologies required
• Proficiency in automation scripting languages required (Terraform, Python, REST API, Rundeck) to automate network configuration, provisioning and management
• Successfully leverage network management and performance analysis tools (Broadcom DXNetOps, Appneta, Wireshark, DataDog)
• Telecommunications (MPLS, Optical Networks, ISPs, CDNs, SLAs) required
• Networking (WAN, LAN, Routing:BGP,OSPF,VxLAN, NFV, IPv4, QoS, Traffic Profiling, Anomaly Detection, Disaster Recovery, Business Continuity, Continuous Availability, High Availability)

Successful candidate will align to the following:

• Possess exceptional interpersonal skills, technical communication skills, as well as a strong work ethic
• Demonstrate a solid working knowledge of capabilities and direction of technology to support assigned projects that will meet business needs
• Ability to design and implement solutions to meet business needs that reflect a clear understanding of the objectives, practices and procedures of the corporation, department and business area
• Demonstrate the ability to interpret technology and market trends as a foundation for technology and product roadmaps
• Ability to multitask and operate under tight timelines and remain focused under pressure (ex. critical outage/disaster)
• Emphasize on customer focus, collaboration and follow-up skills

Expert knowledge of one or more of the following technical skills:

• Foundational IT Infrastructure
• Operating Systems
• Knowledge of process discipline and IDLC methodology

What is a Must Have?

• A bachelor’s degree in Computer Science or a related field, or its equivalent in work experience, plus five years of experience in Technology required.
• Alternatively, a Master’s degree in CS or a related field and three years of work experience in Technology

What Is in It for You?

• Private Medical Insurance:On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction.
• Retirement:Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution.
• Holiday Entitlement:Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year.
• Wellness Programme:The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs.
• Volunteer Encouragement:We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us anemailso we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visithttp://careers.travelers.com/life-at-travelers/benefits/.