Wholesale KYC Operations Policy and Program Support - Vice President

JPMorgan Chase & Co.; Bournemouth; On-site; GBP 70,000 - 110,000; Full time

Job summary

JPMorgan Chase & Co. in the UK seeks a Policy Manager for the EMEA Wholesale KYC Operations (WKO) Policy and Program Support Team. You will interpret global policies, address regulatory guidance, and collaborate with internal and external stakeholders across EMEA.

You will monitor AML/KYC changes, guide business units, and ensure policy implementations align with Firm-wide KYC Standards while mitigating risk through effective governance.

Qualifications

• Strong communication and interpersonal skills at multiple seniority levels.
• Results-driven with ability to deliver high-quality outputs under tight deadlines.
• Experience in AML/KYC, Compliance, Risk or Audit.
• Knowledge of regulatory landscape and country-specific challenges.
• Ability to translate regulatory requirements into actionable guidance.

Responsibilities

• Proactively monitor and interpret changes in EMEA AML/KYC regulations and guidance.
• Cultivate and maintain relationships with key internal and external stakeholders across Europe.
• Support business initiatives within specific KYC disciplines.
• Perform gap assessment of updates to current KYC processes and update guidance accordingly.
• Oversee and shape new sustainable processes with proper controls to mitigate risk.
• Directly contribute as a SME shaping operational execution.

Skills

Communication

Stakeholder management

Regulatory awareness

Attention to detail

Policy interpretation

Job description

Join JPMorgan Chase and leverage your expertise in a pivotal role within the EMEA Wholesale KYC Operations (WKO) Policy and Program Support Team.

As a Policy Manager within EMEA Wholesale KYC Operations (WKO) Policy and Program Support Team, you will contribute to responsible business growth by anticipating and addressing new and emerging risks. Your expert judgment will be crucial in solving real-world challenges that impact our company, customers, and communities. You will be a key player responsible for interpreting the firm's new and changing global policies and related requirements derived from regulatory guidance across our EMEA operations. This is a key position focused on building and managing relationships with both internal and external stakeholders across EMEA

Job responsibilities

• Proactively monitor and interpret changes in EMEA AML/KYC regulations and guidance. You will assess the impact of these changes on our policies and operations, and work with relevant teams to implement necessary updates in a timely and effective manner; ensuring that WKO KYC business practices, procedures, and technological capabilities satisfy the Firm-wide KYC Standards
• Cultivate and maintain strong relationships with key stakeholders, including internal business leaders, and colleagues in the Second Line of Defense (2LOD) Compliance, Risk and Legal teams across various European countries. You will serve as a liaison between the business and compliance, translating complex regulatory requirements into actionable business guidance
• Support business initiatives within specific KYC disciplines
• Perform gap assessment of updates to current KYC processes, define associated changes to guidance and procedures, ensure implementation within the WKO Change Management process
• Oversee/manage new sustainable processes and enhancements while ensuring proper controls/oversight are in place to mitigate risk support, etc).
• Directly shape operational and/or functional execution (by being viewed as a SME).

Required qualifications, capabilities, and skills

• Strong and effective communication and interpersonal skills to develop relationships at multiple levels of seniority
• Results-oriented individual that can deliver high-quality deliverables under tight deadlines
• Relevant experience in AML/KYC, Compliance, Risk or Audit.
• Knowledge of the regulatory landscape and understanding of country-specific regulatory challenges
• Ability to understand and interpret the impact of policy and procedural changes, as well as identify and convey potential problem areas
• Understand the policy implementation cycle within a large financial institution