Wholesale coordinator / Accounts Receivables UK

J.Lindeberg; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Wholesale Coordinator to enhance service delivery to wholesale partners in the UK. This full-time role, covering maternity leave, involves managing customer orders, optimizing returns, and coordinating closely with the sales and accounts receivable teams. The ideal candidate will thrive in a dynamic environment, possess strong administrative skills, and have a passion for the apparel industry. Join a vibrant team that values inclusivity, energy, and innovation, and be part of a company that challenges the status quo while delivering exceptional service. If you are ready to make an impact, this is the opportunity for you.

Qualifications

• Minimum 2 years in Customer Support or Accounts Receivable.
• Strong administrative skills and ability to manage multiple tasks.

Responsibilities

• Provide excellent service to wholesale partners regarding orders.
• Manage customer administration and optimize re-orders and returns.

Skills

Customer Support

Accounts Receivable

ERP Systems

Administrative Skills

Communication Skills

Team Spirit

Apparel Business Knowledge

Tools

Business Central

Job description

We are looking for a service-minded, solution-oriented person that thrives when helping people and solving problems. If you are structured, administrative, and entrepreneurial with experience of working with Customer support & Accounts receivable, you are the person we are looking for.

Titel: Wholesale Coordinator/Accounts Receivables UK

Reports to: Operations Manager WS

Working hours: Maternity cover for 1 year (Full time)

Location: London, UK

Objectives:

As Wholesale Coordinator, your main task is to give J.Lindeberg’s Wholesale partners the best possible service regarding order placement, re-orders, handling returns, claims, and answering questions and A/R tasks for the UK market. You will work closely with the wholesale sales team, ensuring orders are placed correctly in our ERP system to meet customer needs, as well as optimizing and supporting our yearly net sales target through a hands-on approach related to the re-order/pre-order business across markets. You will also work closely with the Account Receivable team.

Working tasks:

• B2B Customer administration and account management
• Administration and optimization of re-orders and returns
• Handling claims & creating credit memos
• Proactively work with sales orders during the season, ensuring orders are shipped and updating shortages and clearing out leftover quantities after the season
• Handling new customers and ensuring we can deliver according to their needs
• Sales coordination and support for the wholesale sales team
• Work closely with outbound coordinator and other Supply Chain stakeholders
• Ensure Sales Orders are correct in the ERP system (BC) before order deadline
• Financial point of contact in the UK
• Bank bookings for incoming payments and payout credit memos
• Month End Closing process including bank and balance sheet reconciliation, bad debt accruals, and Customer balance to date reporting

Qualifications:

• A minimum of 2 years’ experience working with Customer Support and/or Accounts Receivable
• Highly efficient, structured, and organized with strong administrative skills
• Ability to work in a rapidly changing work environment and capability to manage several tasks and projects simultaneously
• Experience of working in ERP systems; Business Central is considered a merit
• Entrepreneurial and result-oriented
• Communicative and constructive
• Excellent English communication - written and verbal is a must. Other languages considered a merit
• High level of motivation with a strong focus on team spirit
• Great knowledge about the apparel business

As part of a J.Lindeberg team, we are all from time to time involved in cross-functional and collaborative projects of different character.

J.Lindeberg Values:

As part of J.Lindeberg, you are an ambassador for J.Lindeberg and inspire our partners by living our Values:

• Progressive: We strive to be at the forefront and we dare to challenge the status quo. It comes from our Scandinavian heritage – we are innovators within apparel, use of resources, and way of working.
• Energetic: We bring energy into everything we do; we are entrepreneurial and agile. We are ready to do more and better each time. It makes our brand vibrant and magnetic.
• Inclusive: We are a people company. We are diverse and responsible. We act with integrity and take full accountability for what we do. We are a global community. We care for the planet and each other.

Please submit your application as soon as possible, but no later than January 10, 2025. We will be reviewing applicants continuously.