Welsh Water Framework Lead - Operations & Growth

Lanes Group PLC; Bodelwyddan; On-site; GBP 70,000 - 95,000; Full time

Benefits offered by this job

24 days leave + holidays

Pension scheme

Life Assurance

Company vehicle/allowance

Development & training

Career progression

Employee assistance programme

Free onsite parking

Full PPE provided

Job summary

Sapphire Utility Solutions is seeking a Framework Manager to lead the Welsh Water framework, coordinating regional operations, safety, and performance. You will guide depot management, drive improvements, and manage client relationships to deliver contractual commitments.

You'll shape strategy, oversee budgets and growth, and foster a culture of safety and excellence across multi-site teams. This leadership role offers the chance to influence critical infrastructure delivery in Wales.

Qualifications

• Full UK Driving Licence.
• Experience in a senior operational, framework, or contract management role.
• Strong commercial and financial acumen with experience managing budgets and P&L responsibility.
• Experience managing client relationships within a contractual environment.
• Demonstrable leadership experience across multi-site operations.
• Excellent communication, negotiation, and stakeholder management skills.
• Strong understanding of health, safety, environmental, and compliance requirements.
• Ability to drive performance, manage change, and deliver business objectives.
• Experience within utilities, water, wastewater, civil engineering, or infrastructure sectors (desirable).
• Knowledge of Welsh Water frameworks and regulatory requirements (desirable).
• Relevant management or operational qualifications (desirable).

Responsibilities

• Lead the delivery of contractual and operational commitments across the Welsh Water framework.
• Provide leadership to regional operational and depot management teams.
• Foster a positive safety culture and ensure works meet HSE and quality standards.
• Maintain accountability for regional performance and profitability.
• Ensure compliance with contractual, statutory, and company requirements.
• Develop and maintain relationships with Welsh Water and stakeholders.
• Identify opportunities for service improvement, efficiency and growth.
• Monitor budgets, forecasts, and financial performance.
• Drive continuous improvement in processes and delivery methods.
• Conduct regular site visits for safety and customer satisfaction.
• Lead performance reviews, resource planning, and workforce development.
• Support business development and future contract growth.

Skills

Operational leadership

Budget management

P&L management

Stakeholder management

Health & safety compliance

Contract management

Multi-site leadership

Communication & negotiation

Strategic planning

UK driving licence

Education

Management qualifications

Job description

Sapphire Utility Solutions is seeking a Framework Manager to lead the Welsh Water framework, coordinating regional operations, safety, and performance. You will guide depot management, drive improvements, and manage client relationships to deliver contractual commitments.

You'll shape strategy, oversee budgets and growth, and foster a culture of safety and excellence across multi-site teams. This leadership role offers the chance to influence critical infrastructure delivery in Wales.