Welsh-Speaking Health Visiting Admin Assistant (Fixed Term)

Betsi Cadwaladr University Health Board; Bangor; On-site; GBP 20,000 - 25,000; Full time

Job summary

Betsi Cadwaladr University Health Board (BCUHB) North Wales seeks an Admin support Band 2 for the Gwynedd Flying Start Team. Welsh language ability is essential. This fixed term/secondment post runs until 31 March 2027, with potential for current line manager approval before applying.

The role involves clerical duties, data handling, scheduling meetings, and supporting Health Visiting/sleep clinic information management, with training and policy adherence expected.

Qualifications

• Educated to GCSE standard.
• NVQ II Administration or demonstrable experience.
• Previous clerical/administration experience.
• Knowledge of confidentiality.
• Discrete and sensitive to the needs of others.
• Flexible approach to working.
• Willing to learn new skills.
• Basic keyboard skills.
• Able to use electronic information systems.
• Ability to work to strict deadlines and prioritise tasks with minimal supervision.
• Excellent communication skills with all stakeholders.
• Able to work in a busy office and deal with a number of different tasks.
• Ability to prioritise.

Responsibilities

• Undertake clerical and word processing duties.
• Sending out information within specified time scale.
• Use patient information accurately in administration systems.
• Maintain case notes in good condition.
• Booking and rearranging meetings/appointments.
• Deal with enquiries by phone or in person.
• File reports/letters following protocols.
• Handle incoming/outgoing mail and distribute accordingly.
• Undertake miscellaneous clerical duties as necessary.
• Undergo training relevant to the role.
• Collect information for Health Visiting/sleep clinic with up-to-date patient data.
• Adhere to Health Board policies and procedures.
• Clear and accurate communication.
• Work flexibly to meet service demands.
• Plan, organise, prioritise and manage own workload.
• Ensure safe use of equipment and resources and report concerns.
• Use initiative to recognise and remediate issues.

Skills

Excellent communication

Confidentiality

Flexible working

Willing to learn new skills

Basic keyboard skills

Electronic information systems

Ability to prioritise under deadlines

Education

GCSE standard

NVQ II Administration or demonstrable experience

Tools

Oracle or similar system

Job description

Betsi Cadwaladr University Health Board (BCUHB) North Wales seeks an Admin support Band 2 for the Gwynedd Flying Start Team. Welsh language ability is essential. This fixed term/secondment post runs until 31 March 2027, with potential for current line manager approval before applying.

The role involves clerical duties, data handling, scheduling meetings, and supporting Health Visiting/sleep clinic information management, with training and policy adherence expected.