Wellness Store Lead & Coach | Retail Growth

Holland & Barrett; Belfast City District; On-site; GBP 33,062,000 - 37,195,000; Full time

Benefits offered by this job

28 days' holiday

Holiday purchase scheme

Wellbeing benefits

Employee assistance programme

Pension

Life assurance

Colleague discount

Wellhub membership

Cycle to Work

Job summary

Holland & Barrett is seeking a Supervisor for the Forestside Centre in Belfast on a 6-month fixed-term contract, 35 hours per week. You will lead the store team, coach colleagues and drive sales while ensuring exceptional customer experiences.

The role includes completing Qualified to Advise training, managing stock, merchandising and cinema-style store operations to support business goals. Benefits and health and wellness focus are highlighted in the package.

Qualifications

• Retail or customer service experience with leadership potential.
• Excellent communication and relationship-building skills.
• Passion for health and wellness with willingness to learn.
• Strong organisational skills for busy store operations.

Responsibilities

• Lead by example, supporting the Store Manager to deliver exceptional customer experiences and achieve store goals.
• Coach, motivate and develop colleagues, helping them build confidence, product knowledge and deliver their best every day.
• Complete our Qualified to Advise training to provide trusted health and wellness guidance to customers.
• Drive sales, stock availability, visual merchandising and operational excellence across the store.
• Support commercial performance through effective planning, cost control, compliance and safe working practices.
• Create a positive, inclusive environment where colleagues feel supported and customers enjoy every visit.

Skills

Retail experience

Leadership

Customer service

Communication

Digital tools

Job description

Holland & Barrett is seeking a Supervisor for the Forestside Centre in Belfast on a 6-month fixed-term contract, 35 hours per week. You will lead the store team, coach colleagues and drive sales while ensuring exceptional customer experiences.

The role includes completing Qualified to Advise training, managing stock, merchandising and cinema-style store operations to support business goals. Benefits and health and wellness focus are highlighted in the package.