Wellness Retail Specialist (Part-Time 15h)

Holland Barrett; Whitley Bay; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

Holiday entitlement

Holiday purchase

Virtual GP

Wellbeing kit

Employee assistance

Workplace pension

Life assurance

Product allowance

Colleague discount

Cashback discounts

Wellhub membership

Cycle to Work

Job summary

Holland & Barrett in Whitley Bay is looking for a Retail Assistant to welcome customers and help them choose products for their wellbeing. You’ll deliver friendly service, ask questions, and guide shoppers to the best solutions.

In a fast-paced store, you’ll keep shelves stocked, support promotions, and use tablets and digital tools to assist customers. Training will build product knowledge and confidence, with a focus on creating a positive shopping experience.

Qualifications

• Genuine passion for helping people and delivering great customer experiences.
• Strong communication and friendly, approachable manner.
• Curiosity about health and wellness and willingness to learn.

Responsibilities

• Welcome customers and help them find the right products for individual wellness goals.
• Recommend products and solutions with confidence while delivering outstanding customer service.
• Keep shelves stocked and merchandising displays to a high standard.
• Support promotions, maintain store presentation and ensure excellent operational standards.
• Work collaboratively with your team to achieve store goals and create a positive shopping experience.
• Use a consultative approach to understand customers' needs and recommend products, in-store or online.
• Complete our Qualified to Advise training to build product knowledge and provide trusted guidance.

Skills

Customer service

Communication

Wellness knowledge

Teamwork

Tech literacy

Tools

Tablets

Job description

Holland & Barrett in Whitley Bay is looking for a Retail Assistant to welcome customers and help them choose products for their wellbeing. You’ll deliver friendly service, ask questions, and guide shoppers to the best solutions.

In a fast-paced store, you’ll keep shelves stocked, support promotions, and use tablets and digital tools to assist customers. Training will build product knowledge and confidence, with a focus on creating a positive shopping experience.