Wellness Retail Assistant — Customer Care & Growth

Holland Barrett; Newbridge; In loco; GBP 16.000 - 19.000; Part-time

Vantaggi offerti da questo lavoro

Holiday allowance

Virtual GP

Health testing kit

Employee assistance

Pension

Life assurance

Product allowance

Discounts

Cycle to work

Descrizione del lavoro

Holland & Barrett in Newbridge is seeking a part-time Retail Assistant to create welcoming experiences for customers. You will help customers find products aligned with wellness goals, recommend solutions with confidence, and contribute to store presentation and promotions.

The role requires a customer-focused mindset, good communication, a collaborative spirit, and comfort using tablets and digital tools in a busy retail environment. Training will be provided to build product knowledge.

Competenze

• Genuine passion for helping people and delivering great customer experiences.
• Strong communication skills and a friendly, approachable style.
• Curiosity about health and wellness, with a willingness to learn.
• Ability to stay organised, work as part of a team and adapt in a busy retail environment.
• Confidence using technology, including tablets and digital tools.

Mansioni

• Welcoming customers and helping them find the right products for their goals.
• Recommending products and solutions with confidence while delivering great service.
• Keeping shelves stocked and displays tidy to a high standard.
• Supporting promotions and maintaining store presentation and operational standards.
• Collaborating with the team to achieve store goals and create a positive shopping experience.
• Using a consultative approach to understand needs and recommend products, in-store or online.
• Completing training to build product knowledge and provide trusted guidance.

Conoscenze

Customer service

Communication

Teamwork

Health curious

Tech literacy

Strumenti

Tablets

Descrizione del lavoro

Holland & Barrett in Newbridge is seeking a part-time Retail Assistant to create welcoming experiences for customers. You will help customers find products aligned with wellness goals, recommend solutions with confidence, and contribute to store presentation and promotions.

The role requires a customer-focused mindset, good communication, a collaborative spirit, and comfort using tablets and digital tools in a busy retail environment. Training will be provided to build product knowledge.