Wellness Partnerships Service Manager

NHS; Hinckley; On-site; GBP 35,000 - 45,000; Full time

Job summary

A health services company in Hinckley is looking for a Partnership Manager to develop partnerships and lead the triage team for the Community Wellbeing Hub. The ideal candidate should have extensive management experience, excellent relationship management skills, and a health-related degree or equivalent. Responsibilities include promoting health services and managing referrals effectively. This role offers a chance to impact community health positively.

Qualifications

• Substantial management and project/contract management experience within community healthcare systems.
• Proven ability to lead, manage, motivate, and develop a team.
• Experience of writing reports, procedures, policies, and communications.

Responsibilities

• Lead the triage team to manage referrals for the Community Wellbeing Hub.
• Promote the Stop Smoking Service and Physical Activity Service.
• Coordinate and facilitate promotional events across Bath and North East Somerset.

Skills

Management experience

Relationship management

Team leadership

Project management

Stakeholder collaboration

Data analysis

Education

Health-related degree or equivalent

Job description

Overview

Main Role The Partnership Manager will provide development and coordination of partnerships between the Everyone Health Wellness service and community partners. They will lead the triage team who process and manage referrals for the Community Wellbeing Hub and attend the weekly partnership meeting.

Main duties of the job

They will lead the triage team who process and manage referrals for the Community Wellbeing Hub and attend the weekly partnership meeting.

To be responsible for the promotion of the following services across Bath and North East Somerset:

• Stop Smoking Service
• Physical Activity Service
• Training and Workforce Development

To coordinate and facilitate promotional events across Bath and North East Somerset.

To manage the Community Wellbeing Hub triage team, ensuring that all referrals are processed within the required time frame, ensuring that all enquiries are responded to effectively and efficiently.

About us

Everyone Health Ltd supports people to live healthier lives. We offer advice and guidance and our evidence based prevention and treatment solutions enable individuals to take action to make a positive change. Our behaviour change dynamic services are co-designed by our service users as we continually strive to make a difference.

Mostly we are a company full of passionate individuals who love to help people achieve their health goals.

Job responsibilities

SUMMARY OF RESPONSIBILITIES AND DUTIES - Responsible and accountable for:

Face to face in B&NES to generate, establish and maintain strong and influential working relationships with key stakeholders / partners and commissioners, and represent Everyone Health on a local, regional, and national level as and when required.

Supporting the production and delivery of a Marketing and Communications Plan (reflective of social marketing principles) which incorporates community, partnership, and stakeholder engagement; ensure the dissemination of appropriate marketing materials across the county to enable the achievement of key performance indicators through highly effective community engagement methodologies.

Line-manage the triage team, providing strong and excellent leadership skills, to support, motivate and inspire colleagues to manage and process referrals to a high standard. Ensuring team training and development needs are assessed and appropriate training is provided.

Working with the Managing Director of Everyone Health, Clinical Governance Manager, Operational Leads and Management team to achieve continual service improvement and client/patient-centred services in accordance with participant feedback, NICE guidance, national and local recommendations, professional competences and EH policies and procedures, ensuring services are delivered in line with CQC and HSCICs regulations.

Person Specification

Experience

• Substantial management and project/contract management experience within community healthcare systems.
• Proven experience in relationship management or partnership development
• Proven ability to lead, manage, motivate, and develop a team of staff delivering a responsive, patient focused community led service.
• Experience of interpreting national, regional, and local priorities, aligning them to health agendas.
• Proven ability to manage contractual targets and Key Performance Indicators.
• Experience of service data analysis to interpret and report on data outcomes.
• Experience of collaborating with stakeholders and developing strong, successful partnership arrangements.
• Ability to undertake and prioritise a diverse and demanding workload, working on own initiative, and working to competing deadlines.
• Proven ability of writing reports, procedures, policies, and communications for wide circulation
• Sound knowledge and understanding of primary and secondary health care including the Health and Social Care Act (2013) outlining responsibilities for Public Health in Local Authorities and Clinical Commissioning Groups, with the new NHS structure.
• Knowledge of key relevant health and social policies, including legislation and drivers for improving healthcare community service provision and health health-related behaviour.
• Knowledge of behaviour change theoretical principles.
• Understanding of processes and systems in line with quality assurance systems for effective governance.
• Sound knowledge and understanding of the Patient Confidentiality Act, the Data Protection Act, and Information Governance.
• Understanding of the significance of evidence-based approaches to healthcare provision.
• Appreciation of the contribution that effective performance management processes can make to service delivery and improvement.

Special Conditions

• Highly motivated self-starter with resilience, determination, and the ability to see jobs through to completion.
• Role incorporates evening / weekend working, with variable levels of travel across B&NES working in a variety of settings.
• Full UK Driving licence and access to a car for work- with business purposes insurance.
• Evidence of a personal commitment to continuing professional development and to maintaining an up-to-date professional knowledge supporting the development of business within the company.
• This post involves working with vulnerable adults and as such the post holder will be required to apply for a disclosure of criminal records at an enhanced level (DBS).
• SAFEGUARDING: Everyone Health Ltd is committed to safeguarding and promoting the welfare of the adults, young people and children who use the services. All staff have a responsibility to report any identified concerns of abuse or exploitation through the appropriate route in line with the respective policies and procedures.
• FITNESS TO PRACTISE: Applicants will need to confirm if they are currently subject to fitness to practise investigations or proceedings by a regulatory or licensing body; have been removed from any professional register or licensing register; have had conditions or sanctions placed on their registration; have ever had restrictions placed on their clinical practice as part of the revalidation process.

Qualifications

• Desirable: Educated to health-related degree level or equivalent or relevant experience and qualifications in project management.
• 2+ years' experience managing public health services.
• as above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.