Wellness Navigator

BERKSHIRE HEALTHCARE NHS FOUNDATION TRUST; Wick Hill; Hybrid; GBP 27,000 - 34,000; Full time

Benefits offered by this job

Flexible working

27 days annual leave

NHS pension

Training & development

Job summary

The Berkshire Wellness Hub (BWH) delivers advice and support to individuals experiencing situational problems and/or mental health difficulties across Berkshire. This role requires travel across the Berkshire area to provide drop-in support, with hybrid working arrangements to facilitate contact with clients.

You will work with the Common Point of Entry (CPE) team to develop signposted plans and may provide follow-up sessions to boost engagement.

Responsibilities

• Work with the Common Point of Entry (CPE) team to develop signposted plans for clients, and offer follow-up sessions to support engagement in the plans identified in the initial session.
• Develop and maintain close working relationships with statutory and non-statutory agencies within Berkshire, embedding the 'helping you help yourself' ethos for clients and carers.
• Cover service hours from 8am to 7pm Monday to Thursday, and 8am to 5pm on Fridays, with occasional 1–2 later shifts per week to cover hours.
• Participation in supervision, access to BHFT training packages, peer supervision and induction programmes.

Job description

The Berkshire Wellness Hub (BWH) delivers advice and support to individuals experiencing situational problems and/or mental health difficulties across Berkshire. We are primarily a web-based and telephone support service for patients with a variety of mental health related presentations, with dedicated provision for weekly virtual and face to face contacts in all Berkshire localities. This post will require travel across the Berkshire area for drop-in support and we offer hybrid working to facilitate support. The team will use the Elemental platform to manage support plans for clients, connecting them to appropriate bodies including housing support, financial support, social support and VCSE organisations in order to:

• Facilitate appropriate self-management
• Support recovery
• Facilitate timely intervention to prevent crisis escalation & potential need for secondary care mental health.

Main duties of the job

• The post holder will work closely with experienced BWH leads and Mental Health Practitioners in the Common Point of Entry (CPE) service to develop appropriate individual plans for signposting to other agencies, where applicable. They may also be responsible for offering some follow up sessions to clients, to support engagement in the plan/s identified in their initial session.
• They will contribute towards developing and maintaining the close working relationships with other statutory and non-statutory agencies within Berkshire. With the support of the wider CPE Leadership Team these roles will embed the \"helping you help yourself\" ethos for all our clients and carers.
• The service willoperatefrom8am to7pm Monday to Thursday, and 8am-5pm on Fridays, excluding bank holidays. The post holder will be expected to cover 1-2 later shifts per week to cover service hours.
• BWH staff will be given operational and line management supervision by senior members of the BWH team, with further clear escalation routes to CPE Leads. There are ample other in-site learning opportunities such as BHFT training packages, peer supervisions and comprehensive individually tailored induction programme.

  Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Our values at Berkshire Healthcare are:

• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions

Your wellbeing is important to us. Some of the benefits of working for us include:

• Flexible working options to support work-life balance
• 27 days' annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• 'Cycle to Work' and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites

FOR SECONDMENT ROLES ONLY - If the secondment role becomes permanent, the successful candidate may be offered the permanent position.