Wellness Club Receptionist – Member Experience

David Lloyd Leisure; Cheadle; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Free club membership

Food & drinks discount

Swimming discounts

Tennis discounts

Personal training discounts

Career advancement

Wagestream pay

Benefits suite access

Job summary

David Lloyd Leisure in Cheadle is seeking a friendly Receptionist to welcome members and provide a premium experience by managing queries and bookings both face-to-face and by telephone. You will maintain a clean reception area and present the brand standards with professionalism.

The role requires a customer-service focus and strong teamwork to thrive in a fast-paced environment, contributing to an inclusive culture where members feel valued and engaged.

Qualifications

• Provides a premium experience by addressing member queries and bookings.
• Demonstrates strong communication and teamwork in a fast-paced environment.

Responsibilities

• Welcome members and handle queries and bookings in person and by phone.
• Maintain a clean, tidy reception area in line with brand standards.

Skills

Customer service

Team player

Communication

Collaboration

Fast-paced work

Job description

David Lloyd Leisure in Cheadle is seeking a friendly Receptionist to welcome members and provide a premium experience by managing queries and bookings both face-to-face and by telephone. You will maintain a clean reception area and present the brand standards with professionalism.

The role requires a customer-service focus and strong teamwork to thrive in a fast-paced environment, contributing to an inclusive culture where members feel valued and engaged.