Wellbeing Support Worker - REST Hubs

Suffolk Mind; Bury; On-site; GBP 25,000 - 28,000; Full time

Benefits offered by this job

25 days holiday plus bank holidays (in

Birthday day off

Health and dental care insurance

Job summary

Suffolk Mind is recruiting a Wellbeing Support Worker for the REST Hub in Bury St Edmunds. The role supports individuals experiencing mental distress through warm, person-centred emotional support in a daytime drop-in hub, with both informal contact and structured 1:1 sessions.

You will help create a safe, inclusive space and may lead small group activities, collaborating with a team to ensure accessibility and wellbeing for all attendees.

Qualifications

• At least 1 year experience of working with adults in a mental health environment.
• Experience of facilitating support groups and delivering 1:1 emotional support.
• Enhanced & Adult's DBS check arranged by Suffolk Mind.

Responsibilities

• Provide person-centred emotional support in the REST Hub space and in 1:1 sessions.
• Deliver small group activities promoting wellbeing where appropriate.
• Work with the team to maintain a safe, accessible and welcoming environment.

Skills

1:1 emotional support

group facilitation

empathy and warmth

Education

Mental health qualification (DipSW / RMN / NVQ3 / Cert 3 / other)

Job description

37 hours per week /Bury St Edmunds (Fixed Term, Full-time)

Are you ready to help shape a welcoming space where people feel heard and supported? Join REST (Recover, Eat, Support, Talk) - a new daytime drop-in hub focused on recovery, support and conversations held over a good cuppa!

We are looking for a warm and welcoming Wellbeing Support Worker to support the delivery of our new REST Hub Service in Bury St Edmunds, providing holistic support for individuals accessing the service who may be experiencing mental distress.

You will deliver person-centred emotional support through both informal contact within the space and structured 1:1 sessions, helping individuals to feel heard, contained and supported during times of distress. You may also support or facilitate small group activities that promote wellbeing.

You will work as part of a team to ensure the service is safe, responsive and accessible, contributing to a positive and inclusive space for all.

Key information:

• Hours: 37 hours per week
• Work pattern: 9am - 5pm, Monday - Friday
• Salary: £25,375.00- £28,420.00 per year
• Location: Central Bury St Edmunds
• Contract type: Fixed term until 30th September 2027 (subject to funding)

Why work for Suffolk Mind?

We are committed to supporting the health and wellbeing of our staff and have tailored our benefits package* to support this; we offer:

• 25 days holiday per year plus bank holidays as standard- increasing to 30 days with length of service (pro rata for part time employees)
• Your birthday day off
• An option to buy or sell annual leave
• Health and dental care insurance plan
• Occupational sick pay scheme
• Pension scheme
• Blue Light Card - offering discounts on 100's of retailers both in store and online
• Monetary reward for length of service
• Refer a friend scheme

Plus, internal wellbeing courses, opportunities for training, flexible and hybrid working options, excellent support and job satisfaction.

Is the job for you?

Below is a brief summary of the key requirements for this role, but for more information please make sure you visit the vacancies page on our website and download the full job description and person specification.

• Essential
  • At least 1 years' experience of working with adults in a mental health environment
  • Experience of facilitating support groups and confident in delivering 1:1 emotional support
  • Enhanced & Adult's Barred DBS check (arranged by Suffolk Mind)
• Desirable
  • Qualification in mental health e.g. DipSW, RMN, NVQ3, Cert 3, Human Givens diploma, Counselling or equivalent
  • Experience of working with people (paid or voluntary), ideally in a support-focused role
  • Knowledge of the range of local and national statutory and voluntary agencies with which individuals may come into contact

If you are looking to use your skills towards a career where your need for meaning and purpose are met, then come and join our team.

Wellbeing Support Worker - REST Hub Job Description

Closing date for applications: midnight Sunday 8th November 2026

We reserve the right to close this job advert once a suitable candidate has been found, therefore successful candidates may be contacted to interview at any time throughout the advertising process and would encourage you to apply as soon as possible.

Interviews date: TBD

Interview questions may be sent in advance of interview.

We aim to let all applicants know the status of their application within 4 weeks from closing.

Unfortunately, we are unable to offer sponsorship on this role.

At Suffolk Mind, our mission is to make Suffolk the best place in the world for talking about and taking care of mental health. If you want to know more about the role or about working for Suffolk Mind, please contact us on [email protected]

Will you be using AI to help with your application?

Please remember that AI generated applications, CV and supporting information can easily be spotted. The applications that make the biggest impression and stand out more are the ones that feel genuine and reflect who you are.

Please complete our Equality and Diversity Survey here.

If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.

Suffolk Mind is committed to safeguarding and promoting the welfare of all children, young people, and adults at risk who have contact with our services and personnel. We expect all staff and volunteers to share this commitment. Background and DBS checks will be required for relevant posts as part of our Safer Recruitment procedures.

*T&Cs apply

Additional keywords: Wellbeing, Support Worker, day drop in, mental health, charity recover, recovery, eat, support, talk, hub,