Wellbeing Support Worker

Moxie People; Cardiff; On-site; GBP 24,000; Full time

Job summary

Join a leading charity as a Wellbeing Support Worker in Cardiff, where you'll provide essential support to young people facing challenges. In a role focused on person-centred care, you'll help build resilience and ensure collaborative care, making a real impact in their lives. With a competitive salary and a supportive team, this is an opportunity to contribute to transformative projects that prioritize dignity and emotional safety.

Qualifications

• Experience supporting young people with complex needs.
• Understand and practice trauma-informed care with compassion.
• Thrive in a collaborative environment.

Responsibilities

• Provide 1:1 support to young people at risk of exploitation.
• Help them build resilience and coping tools.
• Ensure joined-up care with support workers and partners.

Skills

Trauma-informed care

Resilience

Building trust

Calm under pressure

Education

Level 3 in Health & Social Care

Job description

Looking for a job that genuinely means something?

As a Wellbeing Support Worker, you'll play a central role in helping young people in Cardiff rebuild after trauma, overcome adversity, and move towards a brighter, more stable future.

This isn't box-ticking support, it's about being the calm, consistent presence that helps someone turn a corner.

Moxie People are recruiting for a Wellbeing Support Worker to join a pioneering project in Cardiff that aims to make youth homelessness rare, brief and non-recurrent. You'll work as part of a powerful partnership model that's changing the way support is delivered - and changing lives in the process.

Salary: Circa 24,000 per annum

Hours: 35 hours per week, Monday-Friday, 9am-5pm (plus on-call rota, 1 in 8 weeks)

Contract: Fixed term until March 2027 (with potential for extension)

Location: Based across multiple sites in Cardiff

What you'll be doing as a Wellbeing Support Worker:

• Provide 1:1 support to young people at risk of exploitation, abuse, or crisis
• Help them build resilience and coping tools while awaiting mental health services
• Work with their support workers and partners across Cardiff to ensure joined-up care
• Deliver person-centred support that prioritises dignity, trust, and emotional safety

This role is ideal if you:

• Have experience supporting young people with complex needs
• Understand trauma-informed care and practice it with compassion
• Are calm under pressure, resilient, and great at building trust
• Thrive in a collaborative environment and want to make a real impact

Nice to have:

• Level 3 in Health & Social Care (or equivalent)
• Knowledge of child sexual/criminal exploitation indicators
• Background in floating support, outreach, or partnership-based services

Why join this charity?

Because you'll join a charity that will genuinely care for and support you. You'll be joining a team that's purpose-driven, supportive, and grounded in doing things properly. And you'll be part of a project that's leading the way in transforming support services for young people in Cardiff.

To apply, contact Keeran Williams at Moxie People. We welcome CVs or just a chat to start with.

Do something that makes a difference with your career. Apply today!