Wellbeing Retail Assistant – 17h/week

Holland And Barrett; Hertford Heath; On-site; GBP 15,000 - 21,000; Part time

Benefits offered by this job

25% colleague discount in store and on

Holiday purchase scheme

Annual health testing kit (after 6m)

Virtual GP access

Life assurance (2x salary)

Job summary

Holland & Barrett in Bishops Stortford is seeking a part-time Retail Assistant (Permanent, 17 hours per week) at £13.17 per hour. You will welcome customers, help them find wellness products, and deliver outstanding service while maintaining store standards and stock.

Training to enhance product knowledge and trusted guidance will be provided. Join a team that values customer care, collaboration, and quality advice as you support promotions and online/offline product recommendations.

Qualifications

• A genuine passion for helping people and delivering great customer experiences.
• Strong communication skills and a friendly, approachable style.
• Curiosity about health and wellness, with a willingness to learn.
• The ability to stay organised, work as part of a team and adapt in a busy retail environment.
• Confidence using technology, including tablets and digital tools.

Responsibilities

• Welcoming customers and helping them find the right products for their wellness goals.
• Recommending products and solutions with confidence while delivering outstanding customer service.
• Keeping shelves fully stocked and merchandising displays to a high standard.
• Supporting promotions, maintaining store presentation and ensuring excellent operational standards.
• Working collaboratively with your team to achieve store goals and create a positive shopping experience.
• Using a consultative approach to understand customers' needs and recommend in-store or online products.
• Completing training to build product knowledge and provide trusted guidance.

Skills

Customer service

Communication skills

Health curiosity

Teamwork

Tech proficiency

Tools

Tablets

Digital tools

Job description

Holland & Barrett in Bishops Stortford is seeking a part-time Retail Assistant (Permanent, 17 hours per week) at £13.17 per hour. You will welcome customers, help them find wellness products, and deliver outstanding service while maintaining store standards and stock.

Training to enhance product knowledge and trusted guidance will be provided. Join a team that values customer care, collaboration, and quality advice as you support promotions and online/offline product recommendations.