Wellbeing and Safeguarding Officer

Heart of Worcestershire College; Worcester; On-site; GBP 13,000 - 14,000; Part time

Benefits offered by this job

Employee Assistance Programme

Continuing Professional Development

Flexible working

Employee discounts

Progression opportunities

Mentorship

Job summary

Heart of Worcestershire College is seeking a Wellbeing and Safeguarding Officer to provide responsive services for students. The role requires a supportive person with strong listening skills, focused on safeguarding and wellbeing initiatives.

Applicants should hold a Level 3 NVQ qualification and be prepared to travel between campuses. The position offers numerous perks, including professional development opportunities and a commitment to diversity and inclusion.

Qualifications

• Supportive and empathetic to student needs.
• Experience in safeguarding protocols.
• Ability to maintain accurate records.

Responsibilities

• Act as the first response safeguarding contact.
• Record accurate information using college systems.
• Assist in annual safeguarding updates.
• Promote wellbeing support for students.

Skills

Empathy

Listening skills

Safeguarding knowledge

Education

Level 3 NVQ Qualification

Tools

ProMonitor

UnitE

Job description

Job Title Wellbeing and Safeguarding Officer Closing Date 07/10/2026 23:59 Pay Actual salary from £12,550.11 to £13.641.49 per annum based on 20 Hours x 40 Weeks. Starting salary is dependent on experience and qualifications. Hours 20 Hours x 40 Weeks Type Part Time

Please note: HoW College reserves the right to extend the advertising period for this vacancy or close the vacancy early in line with volume of applicants. We would therefore advise interested candidates to apply promptly.

WHAT WE ARE LOOKING FOR:

To become a Wellbeing and Safeguarding Officer in our Student Experience and Engagement department, we need someone who is supportive, empathetic and a great listener. The successful candidate will have the chance to acquire new skills and develop their abilities in a wide range of activities.

We have a variety of students from the surrounding area, we are a welcoming and inclusive community that champions diversity and equality across our college.

Our departments collaborate to establish and uphold the inclusive HoW culture, we keep this in mind as we manage interactions with the public, fellow employees, and nearby schools.

Although this position is centred on our Worcester campus, all applicants must be prepared to travel to our other campuses or surrounding areas as required.

WHAT YOU'LL BE DOING:

To find a more detailed list of your day-to-day responsibilities, please refer to the key roles and accountabilities section on our Job Description. In summary, as someone who has a relevant Level 3 NVQ Qualification, you will support in many aspects. To name a few:

• To act as the first response Safeguarding contact, operating rapid response to all safeguarding concerns and maintaining effective cover across the college.
  
• To maintain and record accurate information using the appropriate college systems i.e. ProMonitor, UnitE etc.
  
• To assist in the delivery of annual safeguarding updates.
  
• To assist in the promotion and raising awareness of safeguarding, prevent and wellbeing support and procedures for students including supporting tutorial content.

ABOUT US.

Heart of Worcestershire College, the county's largest further education institution, offers a diverse range of academic, vocational, and community courses throughout its campuses. In all we do, our principles of diversity, integrity, partnership, and trust come through, enabling us to offer timely and knowledgeable services both within and outside of our immediate neighbourhood. By 2030, we also intend to be 90% green!

Our goal is to advance, innovate, and inspire. We're looking for people who want to come along for the journey because our growth will be your growth.

THE PERKS.

A career with us entails much more than a pay check, because we know our employees are our most valuable resource. You can look forward to the following perks with us.

• Confidential Employee Assistance Programme (available 24/7, 365 days a year); giving access to free confidential counselling
• Regular Continuing Professional Development
• Opportunity to gain further qualifications and enhance professional development through our Awards process
• Agile and Flexible working (Dependent upon role)
• Employee discounts & benefits package including high street and travel discounts
• Fantastic progression opportunities
• A mentor to support you in your new role
• Cycle to Work Scheme
• Free onsite parking (Certain Campuses only)
• Opportunities of volunteering within local community and charities

WE HIRE PEOPLE.
Every person we hire has a different mix of experiences, cultures, and identities, as well as a unique background and physical make-up. Together, we strengthen HoW.

The College is striving to attract, develop and retain the very best people by offering a motivating and inclusive workplace in which talent is truly recognised.

We want you to know that HoW is an equal opportunity employer as you are probably applying for or considering applying for a job with us if you are reading this. This College expects everyone to share its commitment to promoting and protecting children, young people, and vulnerable adults' welfare and equality of opportunity.

For us, this means that we always work to be as inclusive as possible in all areas of employment and that we will not allow any form of discrimination.

BIT MORE INFO.

All successful applicants will be required to complete and pay for a Disclosure & Barring Service check. Along with online verification to ensure the safety of our pupils.

Closing date for this post is: 7 th October 2026

For further information on the role, please contact our HR Department on 01527 405467 or [e-mail] .

If you are viewing this advert on Indeed, Total Jobs or another job board, it is worth noting there is more information about the position on the Heart of Worcestershire website, this will include the role profile.

• Job Description

  AIM AND PURPOSE OF THE JOB

  The purpose of the role is to provide high quality and responsive wellbeing and safeguarding services for all students. To support college attendance, retention and achievement strategies by providing high-quality pro-active wellbeing support to individual students and groups. To work directly with Personal Tutors, Learning Support and Academic Skills Mentors, Careers, Curriculum staff, Customer Services Team and Student Experience and Wellbeing staff to ensure learners are supported to overcome barriers to learning effectively. To liaise with external agencies to ensure students receive the best possible support for them to achieve to their full potential. Contribute to and co-ordinate specialist support where required, including attending Looked After Children reviews, Strategy Meetings, PEPs and Child in Need plans. To assist the Director of Student Support and Inclusion in the delivery of support services across college.

  KEY ROLES AND ACCOUNTABILITIES
  
  • To act as the first response Safeguarding contact, operating rapid response to all safeguarding concerns and maintaining effective cover across the college.
  • To maintain and record accurate information using the appropriate college systems i.e. ProMonitor, UnitE etc.
  • To assist in the delivery of annual safeguarding updates.
  • To assist in the promotion and raising awareness of safeguarding, prevent and wellbeing support and procedures for students including supporting tutorial content.
  • To liaise with outside agencies as appropriate in the protection of vulnerable young people and adults and promote and maintain links with network agencies.
  • To carry out thorough risk assessments and checks on any learners who disclose criminal convictions.
  • To carry out thorough risk management plans for identified individuals.
  • To provide initial support and advice to individuals identified as being “at risk”.
  • To provide, on a one to one and group basis, high quality wellbeing themed interventions that encourage learners to engage to support future success and progression.
  • To delivery group anxiety sessions and exam support sessions.
  • To measure the impact of one to one and group work carried out in order to evaluate effectiveness, inform continual development and target student issues.
  • To understand barriers to learning and support learners to overcome these by developing innovative practice and delivering a consistently outstanding service.
  • To maintain accurate records of all interventions and student information on the Wellbeing database.
  • To manage a flexible caseload of students, prioritising those with complex needs and safeguarding concerns.
  • To be a key member of the College Safeguarding Team.
  • To attend regular caseload reviews to ensure student needs are being met.
  • To assist in activities such as recruitment events, enrolment activities and assessment of support needs.
  • To support the wider Student Support and Wellbeing department in the promotion of campaign weeks and facilitating activities to promote awareness of key issues which may impact on students.
  • To produce statistics to regularly evaluate the impact of services, improve service standards and contribute to the College’s quality processes.
  • To actively publicise support services to all students and staff.
  • To undertake duties as a First Aider and Fire Marshal.

    GENERAL ACCOUNTABILITIES
    

  • To commit to the safeguarding and promotion of the welfare of children, young people and vulnerable adults
  • To participate in the College’s Performance Management Scheme and attend such training events as are necessary to enable him/her to carry out the duties of the job description.
  • To continually improve teaching, learning and assessment through proactive CPD and sharing best practice.
  • To actively participate in the College’s Quality System, including quality improvement strategies and initiatives.
  • To undertake such other duties as may be assigned commensurate with the grade and purpose of the post.
  • To take reasonable care for the health and safety of him/her and for others affected by his/her work.
  • To actively support College Safeguarding, Equality and Diversity policies.
  • To operate/conduct all HR tasks and functions within the principles of GDPR.
    

  This Job Description is current at the date shown below, and is a guide to the work you will be required to undertake.In consultation with the post holder, it may be changed from time to time by the College to meet changing circumstances.

  CONDITIONS OF SERVICE

  The appointment is subject to the Conditions of Service for Business Support Staff.

  All successful applicants will undergo the following checks:

  • Enhanced DBS
  • 2 x References, one of which must be your current or most recent employer
  • Qualification validation check

  SALARY

  The salary range for this post is from £12,550.11 to £13,641.49 per annum. Your starting salary will be dependent upon your qualifications and experience. Once you have successfully passed your probationary period, your salary will increase within the salary band on an annual incremental basis, until you reach the top of the salary scale.

  HOURS OF WORK

  The hours of work will be based on 20 hours per week, 40 weeks per annum.

  ANNUAL LEAVE

  The post carries 25 annual leave days, plus eight public bank holidays plus a further five concessionary days as ‘leave to be taken at the principal’s discretion’.

  After 2 years continuous service, your annual leave entitlement will increase to 30 days per annum.

  Please note that only inexceptionalcircumstances, with your director’s permission, will staff be able to take more than 3 consecutive weeks of leave in any leave year.

  PENSION SCHEME

  The College operates an occupational pension scheme, namely the ‘Local Government Pension Scheme’.

  PROBATIONARY PERIOD

  All newly appointed staff must serve a 4-month probationary period. During the probationary period you will have to complete the corporate staff induction, a Teaching and Learning Induction session if you deliver learning and additional mandatory courses on: Equality & Diversity session, Keeping Children safe in Education, Safeguarding Training session, Prevent, GDPR, Cyber Security and Health & Safety training session. Failure to complete these will prevent you from successfully completing your probation.

  FIRST AID & FIRE MARSHALL

  As defined in the person specification of the job description, those staff with these responsibilities are required to undertake first aid and or fire marshal duties across the College, when called upon to do so. Staff must ensure they are up to date with the relevant training.

  REFERENCES

  All candidates must have 2 satisfactory references.

  LOCATION

  The successful applicant will be based at our Worcester campus but may be required to work at other locations from time to time.

  VALIDATION OF QUALIFICATIONS

  The College will undertake qualification validation by writing to the appropriate educational institute. Only those qualifications which are essential for the post will be followed up.

  CONTRACTUAL REQUIREMENT TO OBTAIN A QUALIFICATION

  If you are required toobtain a qualification as a contractual requirement, the College reviews its CPD budget on an annual basis regarding availability of funds, and cannot therefore guarantee that newly appointed staff will receive either part or full funding for the course fees. However, student loan facilities are available.

  MATHS AND ENGLISH

  All staff are required to have a minimum level 2 qualification in both English and Math's. If you are not already in receipt of one or both of these qualifications, you will be expected to obtain it (them) during your employment at the College.

  SAFEGUARDING

  The College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff and volunteers to share this commitment. All newly appointed staff will be required to undertake safeguarding training during their probationary period.

  Heart of Worcestershire College adheres to the Department of Education’s guidance on ‘Keeping children safe in Education’. As part of your induction, you will be required to read and understand part 1 of this document.

  ONLINE CHECKS

  Candidates shortlisted for interview and then subsequently become successful in the recruitment process and prior to a formal offer of employment being made will be subject to online checks being carried out by a neutral party not directly involved in the recruitment process.Consent for these checks was requested at application stage.

  DISCLOSURE & BARRING CHECK

  All successful applicants will be required to complete and pay for a Disclosure & Barring Service check. The costs of this check will be deducted from the applicants first salary payment from the College. The College adheres to the DBS Code of Practice and has policies covering the Recruitment of Ex-Offenders and the Secure Storage, Handling, Use, Retention and Disposal of Disclosures and Disclosure Information. Copies of these are available on request.

  RECRUITMENT OF EX-OFFENDERS

  The College is committed to the fair treatment of its staff, potential staff or users of its services, regardless of race, gender religion, sexual orientation, responsibilities for dependents, age, physical/mental disability or offending background.

  As an organisation we use the Disclosure & Barring Service (DBS) to assess the suitability of all prospective appointments. We undertake not to discriminate unfairly against any subject of a Disclosure on the basis of conviction or other information revealed.

  Applicants/employees are required to declare any pending criminal prosecutions they may have as well as any spent criminal convictions, cautions, reprimands and final warnings as defined under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. The only exception to this requirement is that applicants/employees do not need to disclose any ‘protected’ cautions, or convictions as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2013.

  Please read the ‘Guidance Note to applicants on disclosing information about cautions and convictions in their application’ document before you complete your application form.

  Having a criminal record will not necessarily bar you from working with us. This will depend on the nature of the position and the circumstances and background of any offences.

  TRAINING

  All successful applicants will be required to undertake all mandatory training and update sessions and any appropriate training and development as required, including Health and Safety.

  SMOKING POLICY

  HoW College is a Smoke Free environment from the effects of direct/indirect contact with smoking, including using the following:

  • Cigarettes
  • E-cigarettes
  • Vaporisers
  • Pipe smoking
  • Cigars
  • And all other associated smoking products

  APPLICANTS WITH DISABILITIES

  Candidates with a disability should contact the HR Department before interview if they require any adjustments to be made for the interview and/or selection tests.

  APPLICATIONS

  A completed application form should be submitted. Curriculum vitae will not be accepted as a substitute.

  It would greatly assist the shortlisting panel if the information submitted on your application clearly identifies and demonstrates how your qualities match those listed under the essential requirements on the person specification.

  Please remember that it is not sufficient to merely repeat what is in the specification – you must show how you meet each requirement. You must also provide details under ‘previous employment’ which must include all employment undertaken since leaving full time education.

  Completed application forms should be submitted by 7 th October 2026via our website at www.howcollege.ac.uk

  INTERVIEWS

  The Interview date for this post is TBC; short-listed candidates will be notified with the details for interview. In view of the high cost of postage, it is not our intention to notify unsuccessful applicants. If you have not heard from us within four weeks of the closing date, please assume that your application has been unsuccessful and accept our thanks for your interest in applying.College reserves the right to withdraw a position before the closing date if the appointment has beenarranged or no longer required.

  DATA PROTECTION/GENERAL DATA PROTECTION REGULATION (GDPR)

  Please be aware that HoW College complies with the current Data Protection Act and is currently developing systems to ensure that we will be fully compliant with GDPR when this comes into force in May 2018. GDPR is a European wide update to the Data Protection Act, with more requirements and stronger enforcement. As such we expect all staff to fully comply with the requirements of these legislation. Failure to do so will lead to formal disciplinary action.

  Members of staff will be provided with guidance in relation to GDPR to ensure that full compliance is achieved and maintained within the College.

  Further information can be obtained by using the following link:

  https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/