Wellbeing Advisor (Triage and Outreach Team)

University of Exeter; Exeter; Hybrid; GBP 31,000 - 38,000; Full time

Job summary

University of Exeter is seeking a Wellbeing Advisor (Triage and Outreach) to support the delivery of initial triage appointments for students. You will assess concerns, signpost to appropriate further support, and help develop action plans within a stepped care approach.

The role sits in Wellbeing Services, with a hybrid working arrangement and is subject to a DBS check. Salary starts at Grade E, with variations based on knowledge and experience.

Qualifications

• Experience in wellbeing/welfare field with ability to identify needs.
• Ability to signpost to appropriate internal and external services.
• Experience with early intervention and student support.

Responsibilities

• Deliver initial triage appointments and create action plans with students.
• Signpost students to appropriate further support in a stepped care approach.
• Liaise with internal Wellbeing Services and external services as required.

Skills

Wellbeing assessment

Signposting

Risk screening

Outreach

Education

Experience in wellbeing/welfare field

Job description

About The Role

Wellbeing Advisor (Triage and Outreach)

Starting salary will be from Grade E, £34,630 depending on skill set and experience.

This full-time post is available immediately on a fixed term basis for 12 months. Applications for secondments will be considered subject to agreement from your current line manager.

The starting salary will be from £33,951 on Grade E, depending on knowledge, skills and experience.

This role offers the opportunity for some hybrid working – some time on campus and some from home - depending on service demand.

Please note this role is subject to a DBS check. At the University of Exeter, we are committed to the safeguarding and welfare of children, young people, and vulnerable adults. We expect all our staff to share this commitment.

We are seeking to appoint a Wellbeing Advisor within the Triage and Outreach team of Wellbeing Services. The role will support the delivery of initial triage appointments for the service and include understanding a student's concerns and signposting them on to appropriate further support in a stepped care approach.

Wellbeing Services has been established to provide a range of health promotion events on campus, as well as to develop illness prevention and intervention services. Our vision is to offer accessible and flexible support for the whole range of wellbeing issues that can impact upon student learning. We are looking for enthusiastic and dynamic staff who can contribute to our vision for Wellbeing Services through supporting and helping to develop a new Triage and Outreach team, offering comprehensive initial triage appointments to our diverse student community while advancing our University-wide outreach work. Initial Triage Appointments (Drop-Ins) provide space for a student to share their difficulties and create an action plan with a practitioner to move forward.

About You

You will be skilled at identifying wellbeing needs, signposting accordingly, identifying and screening for risk and completing any necessary onward referrals, including liaison with other departments – both internal to Wellbeing Services, the wider University and External services. You will be an experienced practitioner within the wellbeing/welfare field who has a thoughtful and adaptable approach to your work, with a real interest in sensitively supporting students with potentially complex difficulties. You will have a passion for early-intervention and supporting the wider service Outreach work to encourage students to reach out for mental health and wellbeing support.

Further Information

Please contact Laura Delamar, Triage and Outreach Pathway Lead, [e-mail]

About The Division

In collaboration with the academic Faculties, the Education and Academic Services (EAS) Directorate provides all of the key administration and education support and enhancing activities that underpin the student experience from Welcome Week to Graduation. Service divisions within EAS include Education and Student Support, Learning Experience and Innovation, Faculty and Cornwall Operations, Sport and Wellbeing.

About Us

We are committed to understanding different cultures and perspectives, supporting diverse leadership, and striving for social justice. We encourage applications from all groups underrepresented in our community, including racially minoritised individuals and those with disabilities. Our inclusive, merit based recruitment processes seek to embrace a diverse set of experiences to ensure colleagues feel supported equitably. With over 30,000 students and 7,000 staff from 150 countries, we foster a culture where everyone can thrive.

You can read more about our current accreditations and commitment to Equality, Diversity and Inclusion here, including our commitment to the Armed Forces Covenant.

Why our colleagues love working here

• Flexible working opportunities and leading parental leave initiatives
• Generous annual leave (39 - 41 days including bank holidays)
• Competitive pension contributions
• A genuine dedication to supporting the health and wellbeing of all colleagues - see initiatives here
• Sustainability and the environment being at the heart of what we do

How We Can Help

If you're considering applying and need support to do so, please get in touch with us at [e-mail]. You can request reasonable adjustments within your application or by contacting us. You can also choose to be considered under our Disability Confident Scheme and find out here how this is managed during our recruitment and onboarding process.