Welfare Rights Officer - ANG06448

Angus Council; Forfar; Hybrid; GBP 35,000 - 52,000; Full time

Job summary

Angus Council invites applications for a role based at County Buildings, Market Street, Forfar, with flexible and agile working practices across council buildings and home working where appropriate. You will advise and represent clients on benefit and debt matters, managing a varied caseload including appeals and potential court proceedings.

Training, mentoring and outreach may also be required. Interviews are scheduled for Wednesday, 16 December 2026.

Qualifications

• Ability to become a member of the PVG Scheme.

Responsibilities

• Provide advice, assistance and representation to clients on benefit and debt-related matters.
• Manage a varied caseload of benefit and debt cases, including appeal tribunals and court proceedings.
• Advise on all aspects of statutory debt options.

Job description

Based at County Buildings, Market Street, Forfar.

This job is workstyle 3

You will have the opportunity to benefit from our flexible and agile working practices. This means you will work from a variety of locations including working from council buildings and you can work from home to best suit your work, meetings and collaboration.

You will provide advice, assistance and representation to clients on a range of benefit and debt-related matters. You will manage a varied caseload of benefit and debt cases, including providing advice and representation at appeal tribunals and, where required, court proceedings, as well as advising on all aspects of statutory debt options.

You may also be required to deliver training, provide mentoring and support to other members of the team, and undertake outreach and co-location activities.

Previous applicants need not re-apply.

Please note interviews will be held Wednesday, 16 December 2026.

Requirements

You must have the ability to become a member of the PVG Scheme.

Please refer to job outline and person specification for further details and requirements for this job.

About Angus Council

In addition, please refer to the

"applicant guidance" document when completing your application form and to the

"welcome to Angus" document and our website

https://www.angus.gov.uk/jobs_and_training/working_for_angus_council for more information about working for Angus Council.

The Individual

We are happy to discuss flexible working during the recruitment process for this position. This means we are open to a conversation about working patterns and the flexibility that is available for this role whilst managing the workload.

We offer a guaranteed job interview to the following people who meet the essential criteria on application for a job:

Those with disabilities, recognised caring responsibilities, care experienced young people and ex-armed forces personnel. This also applies to our own employees with caring responsibilities, young people on apprenticeships and placements who meet the essential criteria for the job.