Welfare Officer | Supportive School | Ealing

Marchant Recruitment; London Borough of Ealing; Sur place; GBP 23 000 - 29 000; Plein temps

Résumé du poste

Marchant Recruitment is sourcing a Welfare Officer for a supportive school in Ealing, West London. You will provide pastoral support, respond to pupil concerns and help maintain a safe, inclusive environment throughout the school day.

The ideal candidate will be approachable, well organised and capable of handling sensitive situations professionally, with experience in welfare or safeguarding and strong communication skills.

Qualifications

• Previous experience in welfare, pastoral or school support roles.
• Excellent communication and interpersonal skills.
• Understanding safeguarding procedures and confidentiality.
• Strong organisational skills and attention to detail.
• Ability to stay calm and respond appropriately to challenging situations.
• Genuine commitment to pupil welfare and development.

Responsabilités

• Provide pastoral support to pupils with personal, social or emotional difficulties.
• Respond to welfare concerns and escalate safeguarding issues as required.
• Maintain confidential records of pupil welfare matters.
• Liaise with parents and carers to discuss concerns and arrange support.
• Support attendance, punctuality and pupil engagement initiatives.
• Collaborate with safeguarding and pastoral teams to identify pupils needing extra help.

Connaissances

Communication skills

Interpersonal skills

Pastoral/welfare experience

Safeguarding knowledge

Organisational skills

Calm under pressure

Description du poste

Are you a compassionate and proactive professional who is passionate about supporting young people's wellbeing? A supportive school in Ealing is seeking a dedicated Welfare Officer to join its team as soon as possible. This is an excellent opportunity for someone with strong interpersonal skills to provide pastoral support, respond to pupil concerns and help maintain a safe and inclusive school environment.

• Position: Welfare Officer

• Location: Ealing, West London

• Contract: Full-time

• Start Date: ASAP

About the Role

As Welfare Officer, you will support pupils with their pastoral, emotional and welfare needs, working closely with school staff and families to ensure concerns are addressed appropriately. You will play an important role in promoting positive behaviour, encouraging attendance and helping pupils feel safe and supported throughout the school day.

Your responsibilities will include:

• Providing pastoral support to pupils experiencing personal, social or emotional difficulties.

• Responding to welfare concerns and escalating safeguarding issues in line with school procedures.

• Maintaining accurate and confidential records of pupil welfare matters.

• Liaising with parents and carers to discuss concerns and coordinate support.

• Supporting attendance, punctuality and pupil engagement initiatives.

• Working alongside safeguarding and pastoral teams to identify pupils requiring additional assistance.

• Promoting positive relationships, inclusion and student wellbeing across the school.

What We're Looking For

The ideal candidate will be approachable, organised and confident handling sensitive situations professionally.

Applicants should have:

• Previous experience in a welfare, pastoral, safeguarding or school support role.

• Excellent communication and interpersonal skills.

• An understanding of safeguarding procedures and confidentiality.

• Strong organisational skills and attention to detail.

• The ability to remain calm and respond appropriately to challenging situations.

• A genuine commitment to pupil welfare and personal development.

Experience working within a school or educational setting would be advantageous.

What the School Offers

This role provides an opportunity to make a positive difference to pupils' daily experiences and wider development. You will work collaboratively with school staff to support vulnerable pupils, strengthen pastoral provision and contribute to a welcoming environment where students can thrive.