Welfare Officer | Outstanding School | Ealing

Marchant Recruitment; London Borough of Ealing; On-site; GBP 22,000 - 30,000; Full time

Job summary

The school in Ealing is seeking a dedicated Welfare Officer to support pupils’ wellbeing, attendance and pastoral needs. You will work closely with teaching staff, senior leaders and families to identify concerns early and provide appropriate support.

This full-time role starts ASAP and focuses on safeguarding, pupil safety and inclusive wellbeing within a positive school environment.

Qualifications

• Experience in a welfare, pastoral, safeguarding or school support role.
• Excellent communication and relationship-building skills.
• A calm, approachable and professional manner.
• Strong organisational skills and attention to detail.
• Understanding of safeguarding, confidentiality and child protection procedures.
• Ability to manage sensitive situations with empathy and discretion.

Responsibilities

• Monitoring attendance and punctuality, following up on unexplained absences.
• Providing pastoral support to pupils experiencing emotional, social or personal difficulties.
• Recording welfare concerns accurately and maintaining confidential documentation.
• Supporting safeguarding procedures and escalating concerns to the designated safeguarding lead.
• Liaising with parents, carers and external agencies where appropriate.
• Promoting positive behaviour, pupil engagement and a safe school environment.
• Supporting the wider pastoral team with day-to-day welfare matters.

Skills

Pastoral welfare experience

Strong communication

Safeguarding awareness

Job description

Are you a compassionate and proactive professional looking for a new opportunity in pupil welfare? An outstanding school in Ealing is seeking a dedicated Welfare Officer to support students' wellbeing, attendance and pastoral needs. This is an excellent opportunity to join a school where pupil safety, inclusion and personal development are important priorities.

The Opportunity

As Welfare Officer, you will help ensure pupils feel safe, supported and ready to learn. You will work closely with teaching staff, senior leaders and families to identify concerns early and provide appropriate support.

Key responsibilities include:

• Monitoring attendance and punctuality, following up on unexplained absences.
• Providing pastoral support to pupils experiencing emotional, social or personal difficulties.
• Recording welfare concerns accurately and maintaining confidential documentation.
• Supporting safeguarding procedures and escalating concerns to the designated safeguarding lead.
• Liaising with parents, carers and external agencies where appropriate.
• Promoting positive behaviour, pupil engagement and a safe school environment.
• Supporting the wider pastoral team with day-to-day welfare matters.

The Ideal Candidate

The successful applicant will have:

• Experience in a welfare, pastoral, safeguarding or school support role.
• Excellent communication and relationship-building skills.
• A calm, approachable and professional manner.
• Strong organisational skills and attention to detail.
• An understanding of safeguarding, confidentiality and child protection procedures.
• The ability to manage sensitive situations with empathy and discretion.

About the School

The school is committed to creating a positive and inclusive environment where pupils are encouraged to achieve their potential and develop confidence. The successful candidate will play an important role in supporting pupils beyond the classroom and helping maintain a culture of safety, respect and wellbeing.

What You'll Gain

• The opportunity to make a genuine difference to pupils' lives.
• A collaborative environment with colleagues focused on student welfare.
• Valuable experience contributing to pastoral care and safeguarding.
• A rewarding position within a school community dedicated to pupil development.

Position Details

This is a full-time position available for an ASAP start.