Welfare Benefits & Support Advisor

Maggie's Centres; Greater London; On-site; GBP 33,000 - 40,000; Full time

Benefits offered by this job

West London Centre

Holiday entitlement

Pension scheme

Learning & development

Tea/fruit on site

Travel loan

Eye care

Job summary

Maggie’s Centres in West London is seeking a Benefits Advisor to guide people in accessing welfare benefits and other financial help. This role may involve drop-in support and booked appointments, liaising with statutory and voluntary bodies.

You will build ongoing relationships with centre visitors and support Maggie’s programme, including assisting with disability benefit claims. There may be occasional travel and some evenings as required.

Qualifications

• Degree educated in a relevant field or equivalent experience.
• At least 2 year’s experience in providing welfare benefits and money advice.
• Ability to consider health-related concerns within the wider life context.
• Empathetic communication with strong listening skills.
• Ability to write clear and concise reports.

Responsibilities

• Provide comprehensive advice on benefits using a variety of mechanisms.
• Assist in completing benefits claims and maximise income.
• Promote and develop benefits advice as part of Maggie’s programme.
• Record and maintain up-to-date records and report activity data.
• Maintain knowledge of external agencies and signpost appropriately.
• Record data and contribute to annual audits and reviews.
• Follow up disability benefit claims and other benefits triggered by awards.
• Negotiate with statutory bodies to support claimants.
• Ensure visitors feel welcome and understood and foster ongoing relationships.
• Contribute to raising awareness of Maggie’s Centres.

Skills

Degree

Welfare benefits experience

Health context understanding

Empathetic communication

Report writing

Education

Relevant degree or equivalent

Job description

Maggie’s Centres in West London is seeking a Benefits Advisor to guide people in accessing welfare benefits and other financial help. This role may involve drop-in support and booked appointments, liaising with statutory and voluntary bodies.

You will build ongoing relationships with centre visitors and support Maggie’s programme, including assisting with disability benefit claims. There may be occasional travel and some evenings as required.