Weekend Visitor Experience Officer

Forest Camping Limited; Alton; On-site; GBP 25,000 - 31,000; Part time

Benefits offered by this job

Pension contribution

Civil Service pension

25 days holiday

STaR discounts

Free parking

Free arboretum entry

Career development

Job summary

Forestry England in Alice Holt Forest is seeking a Visitor Services Officer to deliver exceptional visitor experiences at the centre. You will handle credit card sales, promote memberships and events, and work with the team to maintain welcoming facilities.

This permanent, part-time role (22.2 hours/week) offers pension contributions, 25 days holiday pro-rata, and career development opportunities within a supportive Civil Service environment. Apply by the stated deadline.

Qualifications

• In-person visitor service experience preferred.
• Ability to handle credit card sales and promote memberships.
• Ability to work across a busy visitor centre and collaborate with team.

Responsibilities

• Deliver an exceptional visitor experience at the visitor centre.
• Promote Forestry England's work including events, membership and volunteering.
• Operate the visitor welcome area and manage credit card sales.

Skills

Customer service

Cash handling

Teamwork

Tools

Credit card processing

Membership sales

Job description

Forestry England in Alice Holt Forest is seeking a Visitor Services Officer to deliver exceptional visitor experiences at the centre. You will handle credit card sales, promote memberships and events, and work with the team to maintain welcoming facilities.

This permanent, part-time role (22.2 hours/week) offers pension contributions, 25 days holiday pro-rata, and career development opportunities within a supportive Civil Service environment. Apply by the stated deadline.