Weekend Urgent Care Call Handler — 8h

Avon Local Medical Committee Ltd; West of England; Hybrid; GBP 19,000 - 22,000; Part time

Job summary

BrisDoc is recruiting a Call Handler for the Professional Line and the out-of-hours Integrated Urgent Care Service (Severnside). The role involves taking calls from health care professionals and entering patient demographics into our database for triage.

Work is 8 hours weekends only, with payrates: Weekday £13.72 and Weekends £15.37. BrisDoc is an employee-owned trust focused on delivering high-quality patient care.

Qualifications

• Essential GCSE level education or equivalent.
• Desirable experience in healthcare/NHS.

Responsibilities

• Answer calls to the professional line from health care professionals.
• Enter patient demographics onto the patient database for triage.
• Follow safety calling process to ensure patient safety.

Skills

Computer literacy

Teamwork

Rapport with others

Instruction following

Education

GCSE or equivalent

Job description

BrisDoc is recruiting a Call Handler for the Professional Line and the out-of-hours Integrated Urgent Care Service (Severnside). The role involves taking calls from health care professionals and entering patient demographics into our database for triage.

Work is 8 hours weekends only, with payrates: Weekday £13.72 and Weekends £15.37. BrisDoc is an employee-owned trust focused on delivering high-quality patient care.