Weekend Showroom Host / Receptionist

Group 1 Automotive UK; Derby; On-site; GBP 20,000 - 24,000; Part time

Job summary

Sei Teil eines wachsenden Unternehmens im Automobilsektor als Weekend Receptionist. In dieser kundenorientierten Rolle bist du der erste Kontaktpunkt für unsere Besucher und sorgst für eine einladende Atmosphäre. Du wirst die Möglichkeit haben, deine Fähigkeiten in einem dynamischen Umfeld zu entwickeln und von einer Vielzahl von Vorteilen zu profitieren, darunter großzügige Urlaubsansprüche und exklusive Rabatte. Das Unternehmen legt großen Wert auf Teamarbeit und Professionalität, und bietet dir die Chance, in einem unterstützenden Team zu wachsen. Wenn du leidenschaftlich daran interessiert bist, positive Kundenerlebnisse zu schaffen, freuen wir uns auf deine Bewerbung.

Benefits

33 Tage Urlaub

Exklusive Einzelhandelsrabatte

Rabatte auf neue und gebrauchte Autos

Betriebliche Altersvorsorge

Familienfreundliche Richtlinien

Fahrrad-Leasing-Programm

24/7 Zugang zu Gesundheitsdienstleistern

Bezahlter Freiwilligentag

Mitarbeiteraktienplan

Training und Entwicklungsmöglichkeiten

Qualifications

• Erfahrung im Kundenservice mit positiver Erfahrung.
• Starke Kommunikations- und zwischenmenschliche Fähigkeiten.

Responsibilities

• Begrüßen und willkommen heißen von Kunden und Besuchern.
• Verwalten von Anrufen und E-Mails, sowie Kundenanfragen.

Skills

Kundenservice

Kommunikationsfähigkeiten

Multitasking

Organisationstalent

IT-Kenntnisse (Microsoft Office)

Tools

Microsoft Office

Job description

Weekend Receptionist / Showroom Host

Part time 13.5 hours per week

Saturday 8am-5pm, Sunday 11am-4pm

Want to meet your potential and have a great time doing it?

In this customer-facing role, you will be the first point of contact for all customers that come through our doors. You should have excellent communication and organizational skills, and the ability to create a warm and welcoming environment.

As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. With the right support, you’ll be able to progress as high as you can aim.

What We Can Offer You

• Enjoy 33 days of annual leave (including bank holidays) to rest and recharge
• Save money every day with our exclusive retail discounts
• Drive a great deal with discounts on new and used cars, plus servicing offers
• Plan for the years ahead with our company pension scheme
• Balance home and work with our industry-leading family-friendly policies
• Commute for less with our cycle-to-work scheme
• Prioritize your wellbeing with dedicated support for you and your family
• Access healthcare professionals 24/7 for quick and easy advice
• Make a difference with a paid day to volunteer in your community
• Invest in your future with our company share purchase plan
• Earn rewards when you refer a friend to join the team
• Participate in training and development opportunities
• Life assurance with optional increased cover
• Flexible working options available

What You’ll Do Day To Day

• Greet and welcome customers and visitors warmly and professionally
• Record calls and visits accurately, relay messages promptly
• Handle general administrative duties, manage emails, and respond to customer inquiries
• Maintain a clean and welcoming customer waiting area and showroom
• Support additional tasks to ensure smooth business operations

Helpful Skills And Qualifications

• Experience in a customer service role, delivering positive experiences
• Strong communication and interpersonal skills
• Ability to multitask and work well under pressure
• Excellent organizational skills and attention to detail
• IT proficiency in Microsoft Office and ability to learn new systems quickly

We value diversity and encourage enthusiastic applicants eager to learn, even if they don’t meet every requirement.

Be part of something big

Group 1 Automotive is experiencing growth, with over 7,000 colleagues across 114 dealerships representing 21 brands in the UK. We prioritize creating outstanding, trusted experiences for our customers, partners, and team members.

Our Values

Respect, Integrity, Transparency, Teamwork, and Professionalism are at the core of everything we do. These principles guide our interactions within the team, with customers, and in the community.