Property Area Host - The Midlands

Lloyds Banking Group; Birmingham; On-site; GBP 29,000 - 34,000; Full time

Job summary

Join a leading company as a Property Area Host, where you'll engage with residents, manage property viewings, and ensure smooth operations in the Midlands. This full-time role offers opportunities for growth in a supportive environment focused on modern renting.

Benefits

Up to 15% pension contribution

Annual bonus based on performance

Share schemes

24 days’ holiday plus bank holidays

Flexible benefits tailored to your lifestyle

Qualifications

• Genuine love for customer service.
• Great communication skills.
• UK driving licence required.

Responsibilities

• Hosting property viewings and managing move-ins.
• Building relationships with site managers and contractors.
• Completing inventory reports and property inspections.

Skills

Customer Service

Communication

Attention to Detail

Job description

End Date

Monday 26 May 2025

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Job Share

Job Description Summary

This full time role is based in the Midlands (Tamworth, Nuneaton and surrounding areas & Chesterfield office).

Job Description

• Now Hiring: Property Area Host – Be the Face of Modern Renting!
• Location: Midlands (Tamworth, Nuneaton and surrounding areas & Chesterfield office) with the option of a company car
• Salary: £29,460
• Hours: Full-time, Monday–Friday, 9am–5pm with rota for weekend work

About the Role

Are you a people person with a passion for property? Do you love the idea of helping someone find their perfect home – and making sure it stays perfect? If so, we’ve got just the role for you!

We’re Lloyds Living (formerly Citra Living), and we’re on a mission to redefine renting in the UK. As a Property Area Host you’ll be the go-to person for our residents – from their first viewing to move-in day and beyond. You’ll also be the eyes and ears on the ground, making sure our homes and developments are running smoothly and safely.

This is more than just a job – it’s a chance to be part of a growing, passionate business that’s helping Britain prosper by delivering high-quality, affordable rental homes across the country.

What You’ll Be Doing

• Hosting engaging property viewings and helping people fall in love with their future home.
• Managing move-ins and move-outs with a warm, professional touch.
• Being the friendly face residents turn to for support, questions, and quick solutions.
• Keeping on top of health & safety checks and fire risk assessments.
• Building great relationships with site managers, external agents, and contractors.
• Making sure all tenancy documents are spot-on, and homes are ready for happy new tenants.
• Completing check in and check out inventory reports
• Performing interim development and property inspections

What You’ll Bring

Must haves:

• A genuine love for customer service – you’re friendly, helpful, and always ready to go above and beyond.
• Great communication skills – whether it’s face-to-face, over the phone, or via email.
• A UK driving licence – you’ll be out and about across the Midlands.
• A self-starter mentality – you’re organised, proactive, and great at managing your own time.
• Calm under pressure – you keep things running smoothly, even on busy days.
• Attention to detail – you spot things that others might miss

Nice-to-haves:

• Experience in lettings or property management.
• Comfortable working in a fast-changing environment.
• A “let’s try it” attitude – we’re bold and love fresh ideas.
• Confident using IT systems and digital tools.

Why Join Us?

At Lloyds Living, you’ll be part of a team that’s shaping the future of renting. We’re backed by Lloyds Banking Group, and we’re growing fast – which means plenty of opportunities to learn, grow, and make your mark.

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from under-represented groups.

We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

What You’ll Get

Up to 15% pension contribution

Annual bonus based on performance.

Share schemes – including free shares.

24 days’ holiday plus bank holidays

Flexible benefits tailored to your lifestyle – from shopping discounts to wellbeing support.

Ready to Make a Difference?

If you’re excited by the idea of helping people find, and love their new home – and being part of a company that’s changing the rental game – we’d love to hear from you.

Apply now and start your journey with Lloyds Living.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.