Weekend Sales Advisor

Nova Leisure Ltd; Greater London; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Enhanced parental benefits

Employee Assistance Program (EAP)

Pension

22 days annual leave

Job summary

LKQ Euro Car Parts is hiring a Sales Advisor at our London branch. You will build relationships with trade customers in-branch and by phone, aiming to win new business and strengthen existing accounts.

You’ll become an expert on our product offerings and act as a trusted advisor to customers, while collaborating with other branch teams to meet needs. You’ll drive timely callbacks, push to improve margins, and work with the Warehouse Supervisor to understand returns, reducing the return rate

Qualifications

• Excellent communication skills and ability to build customer relationships.
• Strong focus, energy and drive to meet goals.
• Good business acumen and ability to understand customer needs.
• Commitment to delivering best-in-class service and customer experience.

Responsibilities

• Build relationships with customers aiming to win sales, improve margin and have excellent customer service within the branch
• Become an expert in LKQ Euro Car Parts product offerings to customers and be seen as the trusted advisor
• Working collaboratively with the other areas of the branch, ensuring that the customer needs are met
• Ensure all call backs are completed in a timely manner
• Work closely with other internal teams across the business to understand our products and be one step ahead of our customer needs
• Work with the Warehouse Supervisor to understand customer returns and look to reduce our return rate by building better relationships with our customers

Skills

Excellent communication

Focus energy and drive

Business acumen

Customer service excellence

Job description

As a Sales Advisor within our branches, you are pivotal to the success of the business. You will build relationships with trade customers on a regular basis both in person in the branch and over the phone, aiming to win new business and cement relationships with existing trade customers – ultimately delivering on our customer promise.

Why work for LKQ

We are a people first organisation – for our colleagues, the customer is at the heart of everything we do, and in turn we put our colleagues at the forefront of our business. As with many of our roles, we are happy to talk about flexible working options, we are committed to supporting a healthy work-life balance. We’re looking for people who love what they do, are passionate about delivering only the very best and make it their business to excel, whatever their role. We strive to support all our employees through their individual career paths and thrive within our business.

Key Responsibilities

• Build relationships with customers aiming to win sales, improve margin and have excellent customer service within the branch
• Become an expert in LKQ Euro Car Parts product offerings to customers and be seen as the trusted advisor
• Working collaboratively with the other areas of the branch, ensuring that the customer needs are met
• Ensure all call backs are completed in a timely manner
• Work closely with other internal teams across the business to understand our products and be one step ahead of our customer needs
• Work with the Warehouse Supervisor to understand customer returns and look to reduce our return rate by building better relationships with our customers
• Utilising relevant business data to understand the opportunities across all customer bands and product groups

Skills and Experience

• Great communication skills – demonstrate the ability to develop customer relationships and drive customer connectivity
• High levels of focus, energy and drive
• Good business acumen
• Always delivering best in class service to establish customer experience excellence

What we offer

• Enhanced parental benefits
• EAP
• Pension
• 22 days annual leave

LKQ Euro Car Parts sits at the heart of the automotive aftermarket, supplying an unrivalled range of vehicle parts to over 18,000 customers through a world-class logistics operation in the UK and Ireland. But we’re so much more than just a parts supplier – we lead the market through innovative digital and service offerings, supporting our customers every step of the way as they prepare for the future. If you want to start your career with LKQ Euro Car Parts apply now.