Saturday Parts Sales Advisor

Nova Leisure Ltd; Woking; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Enhanced parental benefits

Pension

EAP

22 days annual leave

Job summary

LKQ Euro Car Parts is seeking a Sales Advisor for our branch network to build relationships with trade customers and drive branch sales. You will engage in person and over the phone to win new business and service existing accounts.

As a trusted advisor, you will master LKQ product offerings, work with warehouse and other teams, and deliver excellent customer service while meeting sales targets.

Qualifications

• Great communication skills to build relationships and drive sales.
• High levels of focus, energy and drive in a busy branch environment.
• Good business acumen to understand customer needs and margins.
• Always delivering best in class service to establish customer experience excellence.

Responsibilities

• Build relationships with customers aiming to win sales, improve margin and have excellent customer service within the branch.
• Become an expert in LKQ Euro Car Parts product offerings to customers and be seen as the trusted advisor.
• Work collaboratively with the other areas of the branch, ensuring that the customer needs are met.
• Ensure all call backs are completed in a timely manner.
• Work closely with other internal teams across the business to understand our products and be one step ahead of our customer needs.
• Work with the Warehouse Supervisor to understand customer returns and look to reduce our return rate by building better relationships with our customers.
• Utilising relevant business data to understand the opportunities across all customer bands and product groups.

Skills

Great communication

Customer focus

Business acumen

Customer service

Job description

As a Sales Advisor within our branches, you are pivotal to the success of the business. You will build relationships with trade customers on a regular basis both in person in the branch and over the phone, aiming to win new business and cement relationships with existing trade customers - ultimately delivering on our customer promise.

Why work for LKQ

We are a people first organisation - for our colleagues, the customer is at the heart of everything we do, and in turn we put our colleagues at the forefront of our business. As with many of our roles, we are happy to talk about flexible working options, we are committed to supporting a healthy work-life balance. We’re looking for people who love what they do, are passionate about delivering only the very best and make it their business to excel, whatever their role. We strive to support all our employees through their individual career paths and thrive within our business.

Key Responsibilities

• Build relationships with customers aiming to win sales, improve margin and have excellent customer service within the branch
• Become an expert in LKQ Euro Car Parts product offerings to customers and be seen as the trusted advisor
• Working collaboratively with the other areas of the branch, ensuring that the customer needs are met
• Ensure all call backs are completed in a timely manner
• Work closely with other internal teams across the business to understand our products and be one step ahead of our customer needs
• Work with the Warehouse Supervisor to understand customer returns and look to reduce our return rate by building better relationships with our customers
• Utilising relevant business data to understand the opportunities across all customer bands and product groups

Skills and Experience

• Great communication skills - demonstrate the ability to develop customer relationships and drive customer connectivity
• High levels of focus, energy and drive
• Good business acumen
• Always delivering best in class service to establish customer experience excellence

What we offer

• Enhanced parental benefits
• EAP
• Pension
• 22days annual leave (pro-rated for part-time colleagues)

LKQ Euro Car Parts sits at the heart of the automotive aftermarket, supplying an unrivalled range of vehicle parts to over 18,000 customers through a world-class logistics operation in the UK and Ireland. But we’re so much more than just a parts supplier - we lead the market through innovative digital and service offerings, supporting our customers every step of the way as they prepare for the future.