Weekend Retail Assistant - Exceptional Customer Service

WHSmith Careers; Cullompton; Remote; GBP 77,000 - 96,000; Part time

Benefits offered by this job

Pension scheme

Cycle to work scheme

Paid annual leave

Employee discounts

Employee Assistance Programme

Job summary

WHSmith is seeking a Sales Assistant to join our weekend team. You’ll deliver exceptional customer service, work 8 hours per week from 17:00 to 21:00, and thrive independently or as part of a team to maintain our store standards.

You’ll help with stock replenishment, displays, and assist colleagues to meet high standards. A passion for customer experience, clear team communication, and adaptability are valued to keep customers happy and inspired on their journeys through our stores.

Qualifications

• Delivering exceptional customer service to all customers.
• Stock replenishment and store presentation.
• High standards of display and merchandising to help customers find what they're looking for easily.

Responsibilities

• Deliver exceptional customer service to all customers.
• Carry out stock replenishment, keep store tidy and inviting.
• Maintain high standards of display and visual merchandising.
• Be part of a team and support colleagues.

Skills

Customer service

Stock replenishment

Visual merchandising

Team player

Job description

WHSmith is seeking a Sales Assistant to join our weekend team. You’ll deliver exceptional customer service, work 8 hours per week from 17:00 to 21:00, and thrive independently or as part of a team to maintain our store standards.

You’ll help with stock replenishment, displays, and assist colleagues to meet high standards. A passion for customer experience, clear team communication, and adaptability are valued to keep customers happy and inspired on their journeys through our stores.