Weekend Retail Associate — Elevate Customer Experience

WHSmith; Cullompton; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Pension scheme

Cycle to work scheme

Paid annual leave

Employee discounts

Job summary

WHSmith is seeking a Sales Assistant to cover weekend evenings, 17:00–21:00, for 8 hours per week. You will deliver exceptional customer service, work independently or in a team, and help maintain store standards across the shop.

The role focuses on stocking, tidying shelves, and presenting high-quality displays to guide customers. Strong teamwork, reliability, and a passion for customer experience are valued.

Qualifications

• Demonstrated ability to deliver exceptional customer service.
• Ability to communicate effectively within a team.
• Experience maintaining store standards and merchandising.

Responsibilities

• Delivering an exceptional customer service to all our customers.
• Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers to shop.
• Meeting high standards of display and visual merchandising helping customers find what they're looking for easily.
• Being part of a team and supporting colleagues.

Skills

Customer service

Team communication

Stock replenishment

Visual merchandising

Job description

WHSmith is seeking a Sales Assistant to cover weekend evenings, 17:00–21:00, for 8 hours per week. You will deliver exceptional customer service, work independently or in a team, and help maintain store standards across the shop.

The role focuses on stocking, tidying shelves, and presenting high-quality displays to guide customers. Strong teamwork, reliability, and a passion for customer experience are valued.