Weekend Retail Assistant | Customer Service Pro

Screwfix Direct Ltd.; Epsom; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

28 days annual leave including BH

Pension scheme

Life cover

Staff discount 20%

Training and development

Job summary

Screwfix Direct Ltd. is looking for a friendly Retail Assistant to welcome customers, understand their needs and help them find the right products. You’ll work across store operations, assist with deliveries, keep stock tidy, and help the team provide fast, helpful service.

We offer flexible weekend coverage and training to support your career growth in a busy, customer‑facing role within our store network.

Qualifications

• Excellent customer service and a positive, can-do attitude.
• Clear communication with customers and teammates.
• Willingness to learn and adapt in a fast-paced store environment.

Responsibilities

• Host customers in-store, understand needs and guide to products.
• Assist with deliveries, stock control and keeping standards high.
• Be a valued team member delivering friendly, efficient service.

Skills

Customer service

Communication

Teamwork

Flexible

Hard-working

Job description

Screwfix Direct Ltd. is looking for a friendly Retail Assistant to welcome customers, understand their needs and help them find the right products. You’ll work across store operations, assist with deliveries, keep stock tidy, and help the team provide fast, helpful service.

We offer flexible weekend coverage and training to support your career growth in a busy, customer‑facing role within our store network.