Customer-First Retail Associate (Evenings/Weekends)

Screwfix Direct Ltd.; Wallingford; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Life cover

Employee discount (20% Screwfix & B&Q)

Healthcare

Share save scheme

Training & development

Job summary

Screwfix Direct Ltd. is seeking a Retail Assistant to help customers in store and ensure smooth operations during evenings and weekends. You will greet customers, understand their needs, and guide them to the right products with a friendly, can-do attitude.

You’ll be part of a busy team, contribute to high standards in-store, and benefit from training and development, along with generous leave and employee perks. This role emphasizes customer care and teamwork.

Qualifications

• Amazing at giving great service with a positive can-do, no-nonsense approach.
• Prepared to work hard and make the most of our training.
• A great communicator who loves to help people.
• Willing to learn, you don’t need retail experience to succeed.
• Friendly, flexible, reliable, honest and enthusiastic.

Responsibilities

• Host – you’ll welcome customers into your store, understand what they need, guide them to the right products, and make it super easy for them
• Warehouse standards – you’ll assist with deliveries, maintaining product stock, collecting customer orders and keeping standards high
• Part of the team – you’ll join a team who take pride in their store, work together and have lots of fun along the way!

Skills

Excellent customer service

Great communicator

Willing to learn

Flexible working

Job description

Screwfix Direct Ltd. is seeking a Retail Assistant to help customers in store and ensure smooth operations during evenings and weekends. You will greet customers, understand their needs, and guide them to the right products with a friendly, can-do attitude.

You’ll be part of a busy team, contribute to high standards in-store, and benefit from training and development, along with generous leave and employee perks. This role emphasizes customer care and teamwork.