Weekend Relief Support Worker – Trauma‑Informed Housing

Saha; Guildford; On-site; GBP 18,000 - 24,000; Full time

Job summary

Salvation Army Homes in Guildford is seeking a Relief Support Worker to empower vulnerable women and provide safe, supported accommodation within our housing service. Reporting to the Service Manager, you will cover essential duties across the rota.

The role focuses on safeguarding, risk awareness, and helping residents to develop skills and independence, while keeping accurate records and contributing to outcomes in a trauma‑informed, values‑driven team.

Qualifications

• Experience of working with vulnerable client groups.
• Strong communication, interpersonal, and record-keeping skills.
• A values-driven approach aligned with our mission and organisational values.
• The ability to build positive relationships with clients while maintaining appropriate professional boundaries.

Responsibilities

• Provide relief cover across the rota to ensure essential duties are carried out effectively.
• Ensure the safety and wellbeing of residents by responding to emergency situations and contacting the appropriate emergency services when required.
• Encourage and support residents to engage in a range of activities that enable their skills, strengths, and independence to be developed and recognised.
• Actively engage residents in understanding the service and their responsibilities under their Licence Agreement and Good Neighbour Agreement.
• Respond promptly to reports of property repairs and maintenance issues within the accommodation, following appropriate procedures.
• Maintain awareness of and comply with Salvation Army Homes' safeguarding, health and safety policies and procedures, reporting and addressing concerns in line with local requirements.
• Maintain accurate client records, reports, and outcome measurements in accordance with Salvation Army Homes' systems and record-keeping requirements.

Job description

Salvation Army Homes in Guildford is seeking a Relief Support Worker to empower vulnerable women and provide safe, supported accommodation within our housing service. Reporting to the Service Manager, you will cover essential duties across the rota.

The role focuses on safeguarding, risk awareness, and helping residents to develop skills and independence, while keeping accurate records and contributing to outcomes in a trauma‑informed, values‑driven team.