Weekend Receptionist: Warm Welcome & Community Focus

Majesticare; Wellington; On-site; GBP 18,000 - 21,000; Full time

Job summary

Majesticare in the United Kingdom is seeking a Receptionist to be the friendly face at the door, greeting residents, families and visitors and supporting daily reception operations.

You will answer calls, handle enquiries, and coordinate with staff while upholding the Continue Being Me philosophy, confidentiality and high standards of service.

Full training is provided, and you will contribute to creating a welcoming home where residents feel valued and supported every day.

Qualifications

• Great reception is about people, not just answering calls or admin.
• You naturally make people feel welcome and build relationships with residents, families, visitors and colleagues.
• You live the values, have a warm personality, and communicate confidently.

Responsibilities

• Welcoming residents, families, visitors and professionals into the home.
• Answering telephone calls and responding to enquiries in a friendly and professional manner.
• Building meaningful relationships with residents and their families.
• Supporting visitors and ensuring they are directed to the right person or area of the home.
• Managing reception duties, correspondence and general administration.
• Supporting the wider team with administrative tasks when required.
• Helping to ensure reception is welcoming, organised and reflects the personality of our home.
• Handling information sensitively and maintaining confidentiality at all times.
• Being a positive ambassador for Majesticare and our Continue Being Me philosophy.

Skills

Warmth & friendliness

Communication skills

Organised

IT skills

Confidentiality & professionalism

Teamwork

Job description

Majesticare in the United Kingdom is seeking a Receptionist to be the friendly face at the door, greeting residents, families and visitors and supporting daily reception operations.

You will answer calls, handle enquiries, and coordinate with staff while upholding the Continue Being Me philosophy, confidentiality and high standards of service.

Full training is provided, and you will contribute to creating a welcoming home where residents feel valued and supported every day.