Weekend Receptionist

Listers Group Limited; Worcester; On-site; GBP 8,000 - 11,000; Part time

Benefits offered by this job

25 days holiday

Company pension

Wellness programme

Sick pay

Group life insurance

Staff discount on servicing

Listers benefits

Long service rewards

Staff referral scheme

On-site parking

Company events

Job summary

Listers Group Limited is seeking a Weekend Host at our CUPRA Dealership in Worcester. The role runs Saturdays 9am–5pm and Sundays 10am–4pm, with potential extra hours for holiday and sickness cover.

As the first point of contact, you will greet visitors, answer calls, and support events to create a superb customer experience. A polished, customer-focused attitude is essential.

Qualifications

• Experience in customer-facing roles.
• Ability to greet visitors and make a positive first impression.
• Professional and well-presented appearance.

Responsibilities

• Greet customers entering the dealership and direct to staff.
• Handle inbound calls and route to departments.
• Support events and promotions for customer engagement.
• Perform ad hoc administrative duties.

Skills

Customer service

Communication

Interpersonal skills

Job description

Job Introduction

We are currently recruiting for a polished, articulate and well-presented individual to take on the role of Weekend Host for our CUPRA Dealership in Worcester.

The hours of work are Saturdays 9am to 5pm and Sundays 10am to 4pm. Additional hours may be available to provide holiday and sickness cover.

Role and Responsibilities

At the forefront of our dealerships the Showroom Hosts play an integral part in running a smooth and organised front of house. Within this position you will be the first port of call for many of our customers and as such it is imperative that you are polite, approachable and most importantly self-motivated to create a brilliant first impression of our business.

• Meeting and greeting visitors to the dealership before introducing customers to the relevant staff
• Receive inbound telephone calls and directing onto the appropriate department
• Supporting the departments with customer events and promotions
• Some ad hoc/administrative duties

About you

• You will take pride of working in a customer facing role, ideally with a proven record of providing an excellent customer journey in previous roles.
• Be confident to meet new people on a daily basis and building a quick rapport to drive a great first impression.
• A confident and customer-orientated approach to their role
• A strong desire to provide the best customer service possible for the first impression of our dealership

What we offer

• 25 days holiday plus bank holidays
• Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits - discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives
• Staff referral scheme
• In-house, manufacturer & professional qualifications
• Free Parking / On-site Parking
• Company Events

Why Listers?

Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There's a reason why this is the case, actually there's over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world's most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be Listers has a career for you.