Weekend Receptionist

Listers Group Ltd; Stratford-upon-Avon; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Company Pension

Wellness Programme

Sick Pay

Group life insurance

Staff discount on car servicing

Listers Benefits - discounts on Retail

Long service and loyalty incentives

Staff referral scheme

In-house, manufacturer & professional

Free Parking/On-site Parking

Company Events

Job summary

Listers Group Ltd is recruiting a Weekend Receptionist for the Stratford-upon-Avon Volkswagen dealership. The role covers Saturdays 8am–5pm and Sundays 10am–4pm, focusing on front-of-house duties and creating an outstanding first impression for customers.

You will greet visitors, handle calls, and support events, while maintaining a professional and friendly demeanor in a busy showroom environment.

Qualifications

• Polished, articulate and well-presented candidates preferred.
• Weekend availability on Saturdays and Sundays is essential.
• Candidate should be polite, self-motivated and customer-focused.
• Experience in customer-facing roles is advantageous.

Responsibilities

• Meet and greet visitors to the showroom and introduce them to staff.
• Receive inbound calls and direct to the appropriate department.
• Support departments with customer events and promotions.
• Handle ad hoc/administrative duties as required.
• Build rapport with new people daily to make a great first impression.
• Maintain a confident, customer-oriented approach in all tasks.
• Deliver the best possible customer service for the showroom's first impression.

Skills

Customer service

Front of house

Excellent communication

Professional presentation

Job description

We are currently recruiting for a polished, articulate and well-presented individual to take on the role of Weekend Receptionist for our Volkswagen Dealership in Stratford-upon-Avon. The hours of work are Saturdays 8am to 5pm and Sundays 10am to 4pm. Role and Responsibilities At the forefront of our dealerships the Showroom Hosts play an integral part in running a smooth and organised front of house. Within this position you will be the first port of call for many of our customers and as such it is imperative that you are polite, approachable and most importantly self-motivated to create a brilliant first impression of our business.

• Meeting and greeting visitors to the dealership before introducing customers to the relevant staff
• Receive inbound telephone calls and directing onto the appropriate department
• Supporting the departments with customer events and promotions
• Some ad hoc/administrative duties
  You will take pride of working in a customer facing role, ideally with a proven record of providing an excellent customer journey in previous roles.
• Be confident to meet new people on a daily basis and building a quick rapport to drive a great first impression.
• A confident and customer-orientated approach to their role
• A strong desire to provide the best customer service possible for the first impression of our dealership
  Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There's a reason why this is the case, actually there's over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world's most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be Listers has a career for you.
  Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits - discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives
• Staff referral scheme
• In-house, manufacturer & professional qualifications
• Free Parking/On-site Parking
• Company Events