Weekend Property Concierge Bath Sales Office

Knight Frank Services Company Limited; Bath; On-site; GBP 4,200 - 6,200; Full time

Benefits offered by this job

On-site parking

Job summary

Knight Frank is seeking a Saturday Office Assistant for our Bath Sales Office. This role covers answering calls, welcoming clients, registering applicants and coordinating property viewings, all while delivering outstanding customer service and a personal touch. Parking is provided on site.

The successful candidate will have client-facing experience, strong communication skills, and the ability to work independently in a fast-paced environment, with solid MS Office knowledge.

Qualifications

• Previous experience in a client-facing role.
• A proactive, confident, and customer-focused approach.
• Comprehensive knowledge of Microsoft applications and basic IT skills.
• Strong written and verbal communication skills.
• The ability to work independently and unsupervised in a fast-paced environment.

Responsibilities

• Acting as a professional brand ambassador for the office
• Welcoming and managing walk-ins
• Answering phones, dealing with enquiries and arranging viewings
• Registering new applicants and matching them to suitable available properties
• Communicating fully with all parties involved to ensure that bookings are managed in an efficient and professional manner
• The ability to speak confidently and knowledgeably about the office property list and the local area
• Supporting the viewing team
• Providing comprehensive and detailed feedback to the wider team post shift
• Being a key-holder
• Attending mandatory online training to support this role

Skills

Client-facing experience

Microsoft Office

Communication skills

Independence

Tools

Microsoft Office Suite

Job description

Knight Frank is seeking a Saturday Office Assistant for our Bath Sales Office. This role covers answering calls, welcoming clients, registering applicants and coordinating property viewings, all while delivering outstanding customer service and a personal touch. Parking is provided on site.

The successful candidate will have client-facing experience, strong communication skills, and the ability to work independently in a fast-paced environment, with solid MS Office knowledge.