Weekend Evening PSA | Mid and South Essex NHS Foundation Trust

Southend University Hospital NHS Trust; Basildon; On-site; GBP 22,000 - 24,000; Full time

Job summary

Mid and South Essex NHS Foundation Trust is seeking a Patient Services Assistant for weekend evening shifts. You will maintain a clean, safe and welcoming ward environment, assisting with daily cleaning and delivering meal and beverage services to patients and staff.

You will ensure dietary requirements are met and support high-quality patient experience. Working with ward staff and catering, you will help deliver nutritious meals, follow hygiene regulations, and participate in mandatory

Qualifications

• Daily cleaning duties in designated areas in line with cleaning schedules and standards.
• Friendly, helpful meal and beverage service supporting nutritional and hydration needs.
• Adherence to food hygiene regulations and departmental codes of practice.

Responsibilities

• Carry out daily cleaning duties in designated areas in line with cleaning schedules and standards.
• Provide meal and beverage service, ensuring meals meet dietary and personal requirements.
• Check correct meal orders, including special diets, are received and distributed, and assist with meal prep and presentation.
• Serve patients, and clear trays after meals and report concerns promptly.

Job description

Weekend Evening PSA | Mid and South Essex NHS Foundation Trust

As a Patient Services Assistant, you will play a key role in supporting the ward or department team to maintain a clean, safe, and welcoming environment for patients, visitors, and staff. The role involves carrying out daily cleaning duties in designated areas in line with agreed cleaning schedules and standards, ensuring a high level of cleanliness is maintained at all times. You will also provide a friendly, helpful, and courteous meal and beverage service, supporting the nutritional and hydration needs of patients and contributing to a positive patient experience. Working closely with the wider team, you will help ensure the ward or department environment is well maintained and conducive to high-quality patient care.

As a Patient Services Assistant, you will support the ward or department team in maintaining a clean, safe, and welcoming environment for patients, visitors, and staff. The role includes carrying out daily cleaning duties in designated areas in accordance with cleaning schedules and agreed standards, ensuring a high level of cleanliness is maintained at all times. You will provide a friendly and professional meal and beverage service, ensuring patients receive meals that meet their dietary, cultural, religious, and personal requirements. You will be responsible for checking that correct meal orders, including special diets, are received and distributed appropriately, assisting with the preparation and presentation of meals, serving patients, and clearing trays following mealtimes.

Working closely with ward staff, housekeepers, hostesses, the Catering Department, and the Nurse in Charge, you will help ensure all patients’ nutritional needs are met and that a seamless catering service is delivered at ward level. You will report any concerns or issues promptly, adhere to food hygiene regulations and departmental codes of practice, and participate in mandatory training and team meetings as required. Through your contribution, you will help promote a positive patient experience and support the delivery of high-quality care.

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

For full details about this varied and rewarding role, please see attached job description.

We look forward to your application.

Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.

Unfortunately, there is no Visa Sponsorship available for this role. Whilst we are able to employ candidates on a graduate Visa, we are unable to offer sponsorship once the graduate visa expires. – for some roles – i.e. roles for band 2 to 4, inclusive.

This advert closes on Tuesday 6 Oct 2026