Weekend Dealership Host / Receptionist (part-time)

Retail Renault Group UK Ltd.; Coulsdon; On-site; GBP 8,000 - 15,000; Part time

Job summary

An established industry player is seeking a Showroom Host to enhance customer experience at their Croydon dealership. This part-time role involves being the first point of contact for customers, ensuring a warm welcome and efficient communication. You'll be responsible for managing incoming calls, greeting visitors, and maintaining the showroom's atmosphere. With a focus on hospitality and customer service, this position offers a unique opportunity to make a significant impact on customer satisfaction. Join a dynamic team and enjoy benefits like annual leave, pension, and career advancement opportunities.

Benefits

10 days annual leave

Pension

Share option

Discounts on products and services

Career opportunities within Group

Qualifications

• Previous Front of House reception or hospitality experience is essential.
• Pro-active role requiring excellent interpersonal skills.

Responsibilities

• Answering incoming calls and directing them to the relevant department.
• Warmly welcoming customers and maintaining a helpful demeanor.

Skills

Customer Service

Communication Skills

Hospitality

Reception Experience

Job description

Weekend Showroom Host / Meeter-Greeter

Croydon (CR5)

Car Dealership Receptionist, Front of House

£12.15 per hour

Overtime available

Renault Croydon is looking for a Showroom Host to join our customer-hosting Front-of-House team, job-sharing as a permanent part-time Meeter-Greeter / Receptionist.

We are looking for a great individual who enjoys dealing with people both in person and over the phone. Previous Front of House reception or hospitality experience is essential.

Officially entitled “Customer Diamond” this is a pro-active role where a tremendous first impression is critically important, from a polite and attentive welcome to walk-in customers to a timely, professional and helpful response to phone and email enquiries.

Duties include:

• Answering incoming calls and directing them to the relevant department in an attentive, helpful and welcoming manner.
• Hospitality: warmly welcoming customers, colleagues and VIPs to the dealership and directing them in a helpful manner.
• Maintaining the showroom’s point of sale material.
• Handling incoming and outgoing post.
• Other front of house / customer service duties in line with the remit.

Working Pattern

• Job-share with a Full-time Receptionist
• Usual working days: Saturday and Sunday
• 14 hours per week

Hours

• 8:30am to 5pm on Saturdays
• 10am to 4pm on Sundays

The hourly rate for this part-time role will be £12.15 per hour, paid monthly. Basic salary of £8,845 pa.

Company benefits include 10 days annual leave, pension, share option, discounts on products and services, and career opportunities within Group.

HOW TO APPLY:
Hit Apply and follow the instructions provided by our Recruitment platform, which will include a request to upload your CV.