Veterinary Receptionist

British Veterinary Association; London; On-site; GBP 10,000; Part time

Job summary

An exciting opportunity awaits in a welcoming and friendly veterinary practice, where you can join the reception team on a part-time basis. This role involves engaging with clients and colleagues, answering inquiries, and providing exceptional service. The practice is well-equipped and committed to employee wellbeing, offering a range of benefits including generous annual leave, enhanced family-friendly policies, and development opportunities. If you are enthusiastic and have a passion for customer service, this role is perfect for you, allowing you to contribute to a positive experience for both clients and their beloved pets.

Benefits

6.6 Weeks annual leave

Birthday leave

Enhanced family-friendly policies

Cycle to work scheme

Employee wellbeing initiatives

Learning and development opportunities

Discounted staff pet care

Pension scheme

Pawsome Benefits - discounts and cashback

Qualifications

• Enthusiastic with some experience in a client or customer-facing role.
• Strong communication skills are essential for this position.

Responsibilities

• Answering phones and emails while assisting colleagues and clients.
• Providing the best possible service to clients and animals.

Skills

Customer Service

Communication

Reception Skills

Education

Experience in a client-facing role

Job description

We have an exciting opportunity for someone to join our reception team on a part-time basis. You will be involved in the everyday aspects of reception, including answering phones and emails, as well as assisting and helping colleagues and clients with their questions and queries. You will be enthusiastic and ideally have some experience in a client or customer-facing role.

More about us

Our practice has many great features, but what truly sets us apart is our welcoming and friendly team, who always strive to provide the best possible service to our clients and animals. We are a general first opinion practice and have all the essential equipment including x-ray, dental x-ray, and ultrasound, allowing us to provide a wide range of services.

The shift pattern

We are ideally looking for someone for 16 hours per week, covering a mix of early and late shifts between 8 am and 7:30 pm with the possibility of some weekend work also.

The salary for this role is up to £9518.08.

In addition to a competitive salary, you will benefit from:

• 6.6 Weeks annual leave
• Additional annual leave for your birthday which will be added to your holiday allowance
• Enhanced family-friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay
• Cycle to work scheme
• Initiatives focused on employee wellbeing
• Non-accidental injury support
• Learning and development opportunities via the IVC Evidensia Academy
• Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
• Pension scheme
• Discounted staff pet care

As a BAME and LGBTQ+ inclusive employer, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.

The closing date for this vacancy may be brought forward should we receive sufficient candidates. If you have not heard from us within 2 weeks from the closing date, please assume your application has been unsuccessful.