Weekend Assistant

Finders Keepers Ltd.; London; On-site; GBP 20,000 - 30,000; Part time

Job summary

Join a trusted firm with over 150 years of experience in the property market as a Weekend Assistant in Chelsea. This role offers the chance to engage directly with clients, providing exceptional customer service and support. You'll be the face of the branch, welcoming visitors and ensuring a high standard of service is maintained. If you thrive in a team environment and are passionate about customer satisfaction, this opportunity is perfect for you. Be part of a professional team dedicated to excellence in the property letting sector and contribute to our continued success.

Qualifications

• Computer literate with MS Word, Excel, and Outlook skills.
• Strong communication and administration skills required.

Responsibilities

• Provide front line customer service support.
• Liaise with clients and customers both on the phone and in person.
• Assist with administration tasks as needed.

Skills

Customer Service

Communication Skills

Administration Skills

Teamwork

Attention to Detail

MS Word

Excel

Outlook

Job description

Contact Centres – Customer service

Weekend Assistant in Chelsea

Trusted for Generations, we have specialised in letting residential property in London and South of England for over 150 years. Our employees are meticulous, highly professional and well-trained, with a thorough understanding of the property market in their local area. We have a track record of success in marketing at a national and international level, with over half of our business coming through referral and recommendation.

About the Role

The role of Weekend Assistant will include:

• Front line customer service support.
• Liaising with clients and customers both on the telephone and face- to-face.
• Ad hoc assistance in the process of negotiation.
• Meet and greet visitors to the branch
• Ensure an excellent standard of customer service is provided and upheld at all times
• Assist with any administration necessary

Qualifications & Experience

• Be computer literate - specifically with the ability to use MS Word, Excel and Outlook.
• Excellent communication skills.
• Extremely customer focused.
• Strong administration skills.
• Ability to work well in a team environment.
• High accuracy and attention to detail.

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