Website Coordinator

Colgate-Palmolive Company; South Nutfield; Hybrid; GBP 37,000 - 41,000; Full time

Job summary

Colgate-Palmolive Company, UK, is seeking a Digital Product Analyst to support the Hill’s digital ecosystem across veterinary and pet-parent users. You will work with the EMEA team and external agencies to drive tool performance, resolve issues, and implement data-driven product improvements.

The role reports to the UX Lead and requires collaboration with cross-functional teams to ensure seamless user experiences and data-powered decisions that align with our digital priorities.

Qualifications

• Bachelor’s degree in a related scientific, technical, or Business Administration field.
• Minimum of 2 years of experience in website analyst/coordinator or similar digital role.
• Proven proficiency in managing Jira ticketing systems and conducting technical UAT.
• Demonstrated ability to translate data into actionable insights for digital product improvements.

Responsibilities

• Support the EMEA digital product team in the end-to-end development, maintenance, and deployment of digital tools across the Hill’s ecosystem.
• Monitor digital performance using analytics platforms to identify user experience gaps, track KPIs, and resolve technical bugs.
• Manage the product enhancement lifecycle by grooming Jira tickets for website updates, feature rollouts, and issue resolution.
• Coordinate rigorous User Acceptance Testing (UAT) for bug fixes and new enhancements to ensure high-quality product delivery.
• Collaborate with internal marketing and IT teams, as well as external agencies, to ensure best-in-class third‑party integrations and product information accuracy.

Skills

Jira

UAT

Data insights

Education

Bachelor’s degree in science/tech/business

Tools

Jira

Google Suite

Job description

No Relocation Assistance Offered
Job Number #174800 - Surrey, England, United Kingdom

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name! Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

Location:

UK, Woking

Reporting to:

UX Lead

Salary range per annum:

£36900 - £41000

At Hill’s we have a purpose to transform the lives of millions of pet families through pioneering innovation, science-led nutrition, and the best and brightest people. Founded more than 75 years ago with an unwavering commitment to pet nutrition, Hill’s mission is to help enrich and lengthen the special relationships between people and their pets. Our decades of science and research guide us in creating nutrition that’s a step ahead so pets and pet parents can enjoy every day together. As the US #1 Veterinarian recommended pet food brand, knowledge is our first ingredient with 220+ veterinarians, PhD nutritionists and food scientists working to develop breakthrough innovations in pet health.

Role Summary

The Digital Product Analyst supports the EMEA digital product team, reporting to the UX Lead, to maintain and optimize the Hill’s digital ecosystem for veterinary and pet parent users. You will collaborate with global cross-functional stakeholders and external agencies to drive tool performance, resolve technical issues, and ensure seamless user experiences. This role is pivotal for translating analytical insights into actionable product enhancements that directly support our digital business priorities.

Responsibilities

• Support the EMEA digital product team in the end-to-end development, maintenance, and deployment of digital tools across the Hill’s ecosystem.
• Monitor digital performance using analytics platforms to identify user experience gaps, track key performance indicators, and resolve technical bugs.
• Manage the product enhancement lifecycle by grooming Jira tickets for website updates, feature rollouts, and issue resolution.
• Coordinate rigorous User Acceptance Testing (UAT) for bug fixes and new enhancements to ensure high-quality product delivery.
• Collaborate with internal marketing and IT teams, as well as external agencies, to ensure best-in-class third‑party integrations and product information accuracy.

Required Qualifications

• Bachelor’s degree in a related scientific, technical, or Business Administration field.
• Minimum of 2 years of experience in website analyst/coordinator or similar digital role.
• Proven proficiency in managing Jira ticketing systems and conducting technical UAT.
• Demonstrated ability to translate data into actionable insights for digital product improvements.

Preferred Qualifications

• Experience within the veterinary, pet food, or FMCG industries.
• Understanding of B2B, B2C, and DTC digital ecosystems.
• Proficiency in Google Suite tools.

Our Commitment to Inclusion

Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law. Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

#LI-Hybrid