Odg Digital Engagement Associate Manager

Colgate-Palmolive Company; South Nutfield; On-site; GBP 55,000 - 70,000; Full time

Job summary

Colgate-Palmolive Company is seeking an ODG Digital Engagement Associate Manager in Surrey/England to lead digital programmes for Hill’s veterinary professionals. You will design integrated digital marketing and education initiatives, turning nutrition science into practical content with autonomy across the Hub’s ecosystem.

You will manage CRM, webinars and professional platforms, collaborate with Veterinary Affairs, and report on engagement analytics to optimise spend and impact, while

Qualifications

• Bachelor's degree in Marketing, Digital Technologies, Business, or related field.
• 3-4+ years of experience in Digital Marketing roles.
• Demonstrated experience managing websites, CRM, digital educational applications
• Proven experience leading cross-functional digital projects
• Excellent oral and written communication skills
• Fluency in English (written and oral)

Responsibilities

• Professional ecosystem management: optimise and manage the professional digital platforms and tools, acting as a lead on specific digital ecosystem projects.
• Scientific education & webinars: support digital scientific education programmes (such as webinars, virtual events and online courses) in tight collaboration with the Professional Veterinary Affairs (PVA) department.
• B2B CRM & marketing automation: lead on specific CRM, segmentation and marketing automation initiatives tailored for vets, nurses and clinics. Manage the professional database, build complex email workflows and ensure high-quality 1st-party data collection.
• In-Clinic digital integration: support driving initiatives that build vet advocacy and recommendation by linking offline/in-clinic activities (such as virtual calls, consulting and field force automation) with seamless digital follow-up.
• Cross-functional orchestration: connect professional recommendation programmes with consumer activations, ensuring a seamless path from vet recommendation to pet parent action.
• Analytics & reporting: use analytics to track professional engagement, optimise campaign effectiveness and provide actionable reporting to the ODG Digital Engagement Manager.

Skills

Oral & written communication

Fluency in English

Digital marketing

Cross-functional project leadership

Websites/CRM management

Education

Bachelor's degree in Marketing

Digital Technologies

Business or related field

Tools

Salesforce Marketing Cloud (SFMC)

CRM platforms

Webinar platforms

Job description

No Relocation Assistance Offered

Job Number #175001 - Surrey, England, United Kingdom

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

Location: Woking

Reporting to: Director, Marketing ODG (West)

"At Hill’s we have a purpose to transform the lives of millions of pet families through pioneering innovation, science-led nutrition, and the best and brightest people. If you’re interested in work that matters, fueled by passion for pets, we invite you to apply. Founded more than 75 years ago with an unwavering commitment to pet nutrition, Hill’s mission is to help enrich and lengthen the special relationships between people and their pets. Our decades of science and research guide us in creating nutrition that’s a step ahead so pets and pet parents can enjoy every day together. As the US #1 Veterinarian recommended pet food brand, knowledge is our first ingredient with 220+ veterinarians, PhD nutritionists and food scientists working to develop breakthrough innovations in pet health."

Job purpose

The ODG Digital Engagement Associate manager drives the execution and optimisation of digital programmes to build preference, recommendation and advocacy for Hill’s among veterinary professionals. Operating with a high degree of autonomy, this role manages key workstreams within the Hub’s Digital Ecosystem and designs integrated digital marketing and education programmes. The Associate Manager plays a crucial role in turning complex nutritional science into credible, practical and compelling digital content, bridging the gap between high-level strategy and tactical execution.

Responsibilities

Professional ecosystem management: optimise and manage the professional digital platforms and tools, acting as a lead on specific digital ecosystem projects.

Scientific education & webinars: support digital scientific education programmes (such as webinars, virtual events and online courses) in tight collaboration with the Professional Veterinary Affairs (PVA) department.

B2B CRM & marketing automation: lead on specific CRM, segmentation and marketing automation initiatives tailored for vets, nurses and clinics. Manage the professional database, build complex email workflows and ensure high-quality 1st-party data collection.

In-Clinic digital integration: support driving initiatives that build vet advocacy and recommendation by linking offline/in-clinic activities (such as virtual calls, consulting and field force automation) with seamless digital follow-up.

Cross-functional orchestration: connect professional recommendation programmes with consumer activations, ensuring a seamless path from vet recommendation to pet parent action.

Analytics & reporting: use analytics to track professional engagement, optimise campaign effectiveness and provide actionable reporting to the ODG Digital Engagement Manager.

Skills and Competencies

B2B/Professional digital expertise: deep familiarity with digital engagement targeted at healthcare professionals, including CRM/database marketing, professional search, eLearning, and medical recommendation tools.

Scientific translation: ability to plan, develop, and localise professional content and assets while maintaining the highest scientific, regulatory and ethical standards.

Platform proficiency: strong working knowledge of professional CRM and workflow builder tools (e.g., Salesforce Marketing Cloud/SFMC), field force automation tools and webinar/virtual event platforms.

Analytical & data-driven mindset: ability to turn complex media and engagement data into actionable insights to optimize professional spending and resource allocation.

Required Qualifications

Bachelor's degree in Marketing, Digital Technologies, Business, or a related field

3-4+ years of experience in Digital Marketing roles

Demonstrated experience managing websites, CRM, digital educational applications

Proven experience leading cross-functional digital projects

Excellent oral and written communication skills

Fluency in English (written and oral)

Preferred Qualifications

B2B experience within a structured pharmaceutical, healthcare or pet care company

Prior experience collaborating directly with Veterinary Affairs, Medical Affairs or specialized B2B Field Sales teams

Experience with and understanding of the Profession as a recommendation and selling channel

Experience with 1P Data/CRM orchestration

Strong tech-fluency and experience using AI-powered tools for content generation and media analytics

Able to communicate in one of the hub languages

Our Commitment to Inclusion

Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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