Web Application Support Engineer - SaaS - £60K

JR United Kingdom; Slough; On-site; GBP 50,000 - 70,000; Full time

Job summary

A growing FinTech company in Slough is seeking a Web Application Support Engineer to join their expanding Software Engineering teams. The role focuses on client-facing technical support for innovative Cloud-based applications and SaaS platforms, requiring strong knowledge of application stacks and excellent communication skills.

Qualifications

• Experience in Application Support / Support Engineering role.
• Strong knowledge in supporting Cloud-based applications and APIs.
• Coding skills and experience with monitoring and automation is a plus.

Responsibilities

• Provide client-facing support for Cloud-based applications.
• Drive automation and DevOps practices.
• Grow a technical support team.

Skills

Communication

Interpersonal skills

SQL

Cloud technologies

Automation

Job description

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Web Application Support Engineer - SaaS - £60K, Slough

Client: Oliver Bernard

Location: Slough, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 2

Posted: 06.06.2025

Expiry Date: 21.07.2025

Job Description:

Our client is a growing Financial Technology (FinTech) company that builds innovative software for investment managers, hedge funds, and private equity markets.

They are expanding their Software Engineering and Support teams and are looking for engineers to join them.

This role involves client-facing support engineering of cutting-edge (Cloud-based) applications and SaaS platforms.

You will need strong knowledge of supporting application stacks, APIs, and Cloud technologies, with opportunities to drive automation, DevOps practices, client integration, and to grow a technical support team around you.

Requirements:

• Experience in a similar Application Support / Support Engineering role
• Experience supporting Cloud-based applications, APIs, and SaaS software
• Software coding skills
• Excellent communication and interpersonal skills
• Strong SQL and data management knowledge
• Experience supporting complex applications
• Experience with monitoring and automation is a plus