Web Application Support Engineer - SaaS - £60K

JR United Kingdom; London; On-site; GBP 60,000; Full time

Job summary

A growing FinTech company seeks a Web Application Support Engineer to provide client-facing support for innovative Cloud-based applications and SaaS platforms. The role involves driving automation, supporting complex applications, and collaborating with a technical support team. Ideal candidates will have strong application support experience and excellent communication skills.

Qualifications

• Experience in a similar Application Support / Support Engineering position.
• Experience supporting Cloud-based applications, APIs and SaaS software.
• Excellent communication and interpersonal skills.

Responsibilities

• Involved in client-facing support engineering of Cloud-based applications.
• Driving the use of automation and DevOps methods.
• Integrating clients and growing a technical support team.

Skills

Application Support

Cloud-based Applications

APIs

Software Coding

SQL

Interpersonal Skills

Monitoring and Automation

Job description

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Web Application Support Engineer - SaaS - £60K, london

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Client:

Oliver Bernard

Location:

london, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

Our client is a growing Financial Technology (FinTech) company - They build innovative software for investment managers, hedge funds and private equity markets.

They’re growing their Software Engineering and Support teams and are looking for engineers to join them.

In a varied role you’ll be involved in client-facing support engineering of cutting-edge (Cloud-based) applications and SaaS platforms.

You’ll need great knowledge of supporting an application stack, APIs and Cloud and have the chance to be involved in driving the use of automation and DevOps methods, client integration and growing a technical support team around you.

Requirements:

• Experience in a similar Application Support / Support Engineering position
• Experience supporting Cloud-based applications, APIs and SaaS software
• Software coding skills
• Excellent communication and interpersonal skills
• Great SQL and data knowledge
• Experience of supporting complex applications
• Experience of monitoring and automation is ideal